Descripción de la oferta

Requisitos

  • Sin Experiencia
  • Sin estudios
  • Salario a negociar
  • BELGRANO - CAPITAL FEDERAL - ARGENTINA

Descripción

BA Logic. is a B2B tech company located in Buenos Aires, Argentina dedicated to creating customized software development for the international market. We are currently looking for a help desk technician to join our team.

As a help desk technician youll be a part of a qualified multidisciplinary team, that provides assistance to customers on questions and problems relating to the installation, setup, configuration and functionality of our remote access and virtualization solutions.

Responsibilities include

Analyze users problems and provide technical assistance over the phone, email, and chat providing a worldclass customer experience
Document issues and solutions Create service tickets for incidents Follow up incidents with the clients and the development team.
Testing outcoming builds and reporting bugs.
QualificationsRequirements

Basic Qualifications

Advanced English language skills.
Basic understanding of networking, TCPIP, and server operating systems Windows 7, 10 and Windows Server 2012, 2016, 2019.
Process oriented
Excellent communication and documentation skills.
Selfdriven and proactive
Quick learner, organized and knowledgeable problemsolver
Excellent customer service skills
Reside in CABA
Desired Qualifications

General knowledge of JavaScript and HTML.
It can operate independently or with minimal daily supervision, acts with a sense of urgency.
Strong work experience in a similar technical role, or technical support role highly desirable.

This is a fulltime position with the hours of Monday to Friday from 900 am to 600 pm.


Ofrecemos

Puesto fulltime 918hs, de lunes a viernes en CABA, barrio de Belgrano.

Trabajo en relación directa, efectiva y con continuidad laboral.

Obra Social Prepaga OSDE

Excelente escala salarial con respecto al mercado

Actualización salarial periódica

Un excelente Clima laboral.

Si cumplis con los requisitos y te apasionan los nuevos desafíos no dudes en enviarnos tu CV.

  • access
  • helpdesk
  • html
  • software
  • windows