Dynamic Tourism & Hospitality Specialist with worldwide Destination knowledge (20 years on cruise ships).
Studied Economy & Business, then Sales, Marketing & Advertisement with focus on Communication & Team Management.
Experienced in the Cruise & Travel market - emphasis on Guest Services & Sales.

Experience

  • Hopsitality, Sales and Tour Manager positions on US, British and German Cruise Lines

    at Cruise Lines

    March 1997 - at Present

    Florida

    Please refer to my attached CV or call 0043 650 3666312.

  • Manager - Operations, Sales and Key Account

    at Had my own Marketing company and before at Diners Club International and other Austrian Companies

    May 1990 - at Present

    Wien

    Please refer to my attached CV or call 0043 650 3666312.

Education

  • Several on Cruise Ships

    at Several authorities

    1997 - 2019 (22 years) Florida

  • Marketing, Advertisement and Sales-Management

    at University of Vienna

    1991 - 1993 (2 years) Wien

  • Economics and Business Administration

    at University Vienna

    1984 - 1986 (2 years) Wien

Services offered

  • All mentioned below in my Skill Set

    Operational Management
    and
    Sales of Travel & Tourism packages as Future Cruises and Shore Excursions
    Planning, organizing and coordinating shore excursions, special events and sales presentations and functions
    and
    Financial management of my marketing company in Austria - and financial responsibility of the monetary conduct of the onboard Shore Excursions and Cruise Sales Departments
    and
    Excellence in customer care
    and
    Personnel Management
    Allocation of human and material resources to maximize performance and efficiency
    Coaching, mentoring and developing staff, providing career opportunities
    Conducting regular reviews and appraisals
    and
    Negotiation corporate contracts with deliverers and freelancers
    and
    Computer
    Microsoft programs (Word, Excel, Outlook, Power Point, etc.),
    ASR, Da Vinci, TTG & Oars, FIDELIO (booking & ticketing systems) CETS (travel agency booking system).

Languages

  • German Native

  • English Negotiation

  • Italian Conversation

  • Spanish Elementary

Hives