Experience

  • Business Analyst

    at IT Business Analyst

    May 2019 - September 2019

    Ostān-e Tehrān

    ▪ Make links between different business units ▪ Analyze and review business needs with departments and stakeholders and translate into IT needs ▪ Translate business needs to aligned and tangible requirements to fulfill the needs based on BABOK framework. ▪ Conduct analysis and documentation of business processes ▪ Manage ad-hock/demand business request ▪ Monitor and Manage “Agile Software Life Cycle”. ▪ Create user specifications, user stories, business process and business scenarios for other Business Units. ▪ Impact and gap analysis of any change in business process(Define new process or process re-engineering), product or IT-services based on ITIL

  • Business Analyst(Perfarmance Analyst)

    at Blue Ray Telecommunication(BRTEL)

    February 2016 - May 2019

    Ostān-e Tehrān

    ▪ Analysing network Performance based on defined KPIs and detect issues ▪ Gather customer needs/Analyse customer data and shape stakeholders need/idea ▪ Management report design based on raw data of multiple resources ▪ Communicate with other business units to recognize gap and lead them to make an action plan for resolving the issue( Process Monitoring) ▪ Monitor optimization and network team’s performance (Optimization, CRM) and make agile decisions insurgent cases(Agile Methodologies) ▪ Create action plan for other teams and monitor their action/performance ▪ Coordination in Follow up issues and gaps based on self-investigated data with the responsible BU or Person

  • Business Risk Management specialist

    at MTN-Irancell

    July 2014 - February 2016

    Ostān-e Tehrān

    • Risks Assessment • Identify and review the various preventive, detective and reactive (IT) security controls. • Data Analysis (data mining) for investigation on previous company actions to forecast the result • Gap Analysis: Model “As Is” and investigate for “to Be”, Evaluate the ongoing procedures with agreed process • Plan, execute and lead security audits across MTNIrancell and recommend controls and plan for mitigation • Inspect and evaluate financial and information systems and Checking control in places • Evaluate the efficiency, effectiveness and compliance of operation processes with corporate security • policies and also organization obligations • Recommend controls based on Best Practices and align with company requirement • Collaborate with departments to improve security • Conducting interviews and interrogations to generate audit reports.

  • Business Analyst

    at IranTalent.com

    February 2013 - June 2014

    Ostān-e Tehrān

    ▪ Identify and analyze target market, Potential Market and competitors ▪ Gathering website's needs based on user need(Requirement Engineering) ▪ Design business process ▪ Design Customer survey for collecting meaningful data of business and analyze based on business and users’ need ▪ Monitor sales trends and compare with the same period in company history (year to-date) ▪ Design surveys for Market Monitoring based on trends analysis ▪ Define sales strategy and yearly sales target based on sales trends

Languages

  • German Conversation

  • English Negotiation

  • Persian Native

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