Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Sydney


At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
The Global Strategic Assurance Team is responsible for building a program from the ground up to document and maintain market-level operating requirements for Uber's suite of products and evaluate market health in meeting those requirements. If you love setting a vision and solving problems from 30,000 feet as well as dive deep into the details, we have the opportunity you've been looking for.
We are looking for Program Managers who will be an integral part of Uber’s 2.0 journey by completing operational assessments across Uber markets. The Program Manager role calls for strong problem solving skills and curiosity. You need to be able to quickly understand Uber’s operating model in APAC markets, ask the right questions to local teams, spot operational gaps, and propose improvement
What You’ll Do
Evaluate operational processes utilized by markets across the globe against market guidelines and requirements
Provide strategic recommendations on addressing any identified issues and ensure timely resolution by coordinating with local centralized compliance operations teams
Conduct independent monitoring, reviews and investigations into regulatory compliance and map out the risk landscape
Identify common business needs across regions to provide guidance on global tool/product development
Document and maintain operational requirements, including global policies and local regulations, working with internal stakeholders such as Trust and Safety, Insurance, and Regulatory Legal
Present findings and insights to senior management to drive business decisions
Build, maintain, communicate, and present detailed reporting at city-level, regional, and mega-regional levels
Collaborate with other city and central operations teams, legal, insurance, trust and safety to ensure that insights inform broader strategic initiatives
What You’ll Need
Solid Experience of having worked in a regulated industry and developed compliance frameworks
Worked in risk and risk management with an excellent knowledge of risk management techniques and tools
At least 5 years of work experience in Strategy or Risk Consulting, Compliance or Audit
Bachelor’s degree is required
Analytical rigor - excellent excel / data management skills; SQL Proficiency is strongly preferred
Communication and collaboration skills - you will work with a vast variety of teams across Uber, in APAC and across the world. Knowing your audience and speaking their language is fundamental to successful collaboration, hearing and understanding different perspectives, and creating solutions together.
Ability to deal with ambiguity
Self-starter with the ability to choose a direction with little oversight
Self-motivated, works independently and possess strong organization and time management skills
Project Management Skills - keeping track of concurrent projects, making sure they’re executed on time, and that the projects are hitting their targets
Willingness to travel across India, North Asia, and ANZ on a regular basis with some global travel as well (50% travel expected)
Bonus Points If You Have
Experience in change management
Undertaken compliance reviews and/or Internal Audits
A formal Internal Audit qualification

About the company

Uber Technologies Inc. is an American international transportation network company headquartered in San Francisco, California. The company develops, markets and operates the Uber mobile app, which allows consumers with smartphones to submit a trip request which is then routed to Uber drivers who use their own cars. By May 28, 2015, the service was available in 58 countries and 300 cities worldwide. Since Uber's launch, several other companies have copied its business model, a trend that has come to be referred to as "Uberification".

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