Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Sydney

Description

What you’ll be doing...
Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.
The job holder will work as part of a small multi-functional & highly skilled team, scheduling installations of orders from 1 to 500 units, with both the customers and installers.
Responsibilities:
Schedule installations of orders from 1 to 500 units, with both the customers and the installers
Inbound/outbound calls
Update notes on cases
Liaise with sub-contractors to schedule installations
Ensure customer installations are addressed in a timely manner
Follow up and ensure customer satisfaction
Provide advice and support to customers and engineers
What we’re looking for...
You'll need to have:
Customer service experience
The ability to plan your day, prioritise tasks and work independently
Outstanding communication and negotiation skills
Strong customer focus and attention to detail
Excellent computer skills
Even better if you have:
Knowledge of vehicle tracking/telematics
Knowledge of mobile communications
Experience with Salesforce/CRM applications
Keyword: VZConnect
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.

About the company

For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.

We help people, businesses and things communicate better.

The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.

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