- Entry level
- No Education
- Salary to negotiate
Do you want to help create the future of healthcare? Our name,Siemens Healthineers, was selected to honour our people who dedicate theirenergy and passion to this cause. It reflects their pioneering spirit combinedwith our long history of engineering in the ever-evolving healthcare industry.
We offer you a flexible and dynamic environment with opportunitiesto go beyond your comfort zone in order to grow personally and professionally.Sound interesting?
Then come and join our team as a Customer Service Engineer in our laboratory diagnostics team based in Bayswater, VIC.Reporting to the Team Leader for laboratory diagnostics in VIC, the primaryfunction of your role will be to carry out day to day service, maintenanceand/or installation activities on Laboratory Diagnostics Instruments in thefields of Immunoassay, Chemistry, and Automation with minimal supervisionensuring compliance with customer satisfaction, quality and safety standards
Your mission and responsibilities:
·Fulfilling the customer's needs for PreventativeMaintenance, any updates/upgrades, corrective service, installations and/orworkshop repairs in accordance with business contractual obligations (contractobligations or billing policy)
·Timely completion of Service Reports with goodliaison with the Customer Care Centre, management, sales, marketing and/orcustomers ensuring current location and job status is communicated back toCustomer Call Centre
·Comply with all Environment & Safety policies,service escalation procedures and that all customer requests, complaints andcomments communicated to the jobholder are passed to the relevant departmentfor action
·Maintaining personal knowledge of safetyinstructions and operational procedures and participate in training courses including'self learning', computer based and 'on the job' training
The successful candidate will possess thefollowing:
The successful candidate will be technical or universitytrained. Experience in service, maintenance and/or installationactivities on relevant technologies is also required for this position.Experience in mechatronics, micro hydraulic systems, pneumatic systems alongwith PC + Networking skills. Candidates with experience in laboratorydiagnostics, including Dimension and Sysmex Coagulation and holding a UnrestrictedElectrical License would be preferred. A strong communicator and your ability tobuild sound working relationships internally and externally will ensure yoursuccess in this role.
Inorder to push the boundaries in our exciting and challenging industry, ourshared sense of common purpose guides our decisions and day-to-day work. Wework in a flexible and dynamic environment that allows for our own priorities.And while we respect each other’s individuality, we are proud of the high levelof team spirit we share.
Ifyou want to join us in transforming the way healthcare is delivered, get intouch with us today.
Applicationsclose 20 January 2020 or sooner if sufficient applications are received.
Beingpart of our team:
Siemens Healthineers is a leading global medical technologycompany.50,000 dedicated colleagues in over 70 countries are driven toshape the future of healthcare. An estimated 5 million patients across theglobe benefit every day from our innovative technologies and servicesinthe areas of diagnostic and therapeutic imaging, laboratory diagnostics andmolecular medicine, as well as digital health and enterprise services.
Curiousabout our culture?
Our culture embraces different perspectives, open debate, and thewill to challenge convention. Change is a constant aspect of our work. Weaspire to lead the change in our industry rather than just react to it. That’swhy we invite you to take on new challenges, test your ideas, and celebratesuccess.
Check our Careers Site at SiemensHealthineers career page
We are an equal opportunity employer.
Toall recruitment agencies: Siemens Healthineers does notaccept agency resumes. Please do not forward resumes to our jobs alias,employees, or any other company location. Siemens Healthineers is notresponsible for any fees related to unsolicited resumes.
Job ID: 194677
Organization: Siemens Healthineers
Company: Siemens Healthcare Pty. Ltd.
Experience Level: Experienced Professional
Job Type: Full-time
- customer service