- Entry level
- No Education
- Salary to negotiate
What you’ll be doing...
Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.
As a SaaS leader, we know our talent is the most important component to our success. We hire top talent and empower them to do their best work. As a division of Verizon, we combine the fun and excitement of a start-up environment with the resources, operational excellence, and brand recognition of an established tech giant.
The Enterprise Success Manager will be responsible for managing and growing a book of business consisting of Verizon Connect’s’ large revenue accounts. Primary duties include building of the relationship to ensure renewal and growth This position will work internally across all functions to drive customer satisfaction and exceed sales targets.
Develop and maintain strategic business relationships with enterprise accounts to promote Verizon Connects' enterprise products and services and profitable business relationships.
Protect and defend annual revenue, customer base and subscriptions.
Utilise detailed knowledge of products and thorough knowledge of clients’ business to consult and provide solutions that will increase value and ROI for clients.
Liaise with technical support, accounting and other areas of the business to ensure customer satisfaction.
Conduct customer site visits to create & maintain relationships at all levels across the client organization.
Keep accurate, detailed records of all sales activity in CRM (Salesforce.com).
Assist in establishing a “Best Practices” sales process for large/enterprise level accounts.
Manageescalated customer support issues.
What we’re looking for...
You'll need to have:
10+ years of accomplished B2B selling experience at large/enterprise level accounts.
Bachelor’s degree preferred.
Proven ability to generate activity through networking and association marketing within assigned accounts.
Proven experience selling multi-million dollar contracts.
Experience selling software solutions or software-as-a-service (SaaS) solutions preferred.
Demonstrated previous history of strong achievement and self-motivation.
Excellent interpersonal communication skills, attention to detail and strong organizational skills.
Strong computer and presentation skills.
Working knowledge of MS Office suite and CRM solutions including Salesforce.com.
When you join Verizon...
You’ll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America’s fastest and most reliable network, we’re leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we’re about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
About the company
For more than 100 years, Verizon has been at the center of the communications revolution.
Verizon is one of the largest communication technology companies in the world.
We help people, businesses and things communicate better.
The digital world promises consumers a better, more connected life, and we’re the ones delivering it. We make it possible for people to stay in touch and businesses to connect with their customers. We’re also bringing technology and hands-on learning opportunities directly to kids who need it most. Our goal is to inspire tomorrow’s creators to use technology to build brighter futures for themselves, their families and the world.