Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Sydney


Franchise Development Manager + **Provide market leading client services** + **No two days are the same with lots of diversity in the role** + **You can truly influence the success of our franchisee businesses** Smartline is one of Australia's leading mortgage Broking franchises, established in 1999, with over 300 franchises nationally and has won the Top Franchise award (number 1 nationally) for 9 of the last 10 years. Acquired by the REA Group in July 2019, our core philosophy is to provide market leading client service, which is achieved by providing comprehensive systems, training and support to our growing franchise team. We're looking for a Franchise Development Manager with a collaborative and innovative approach to join the team. Based in our office in North Ryde, this role works really closely with our franchisees and helps set them up for success in the brokering industry. **What it's like to work for us...** Our people are our greatest asset. Without them, we would not be the successful business that we are today. That's why we offer a range of benefits to ensure we hire and retain great staff. We offer: + An annual reward and recognition program for staff who are kicking goals throughout the year + A day off for volunteer leave, to ensure you have the opportunity to give back to your community + An Employee Community Grants program to show you that we care about your community just as much as you do + Additional day off for your birthday + Industry leading gender-neutral parental leave **What you will be doing...** As Franchise Development Manager, you work within our Smartline team, as part of our Franchise support team you will help us provide our Franchisee's with the tools to help them run a successful brokering business. To do this we will need you to: + Be up for some variety as no two days are the same! + Provide high touch support during early stages of onboarding with Smartline + Deliver and administer ongoing training and support with our Franchisees + Organise, promote and support a range of industry events that are designed to build team cohesion and performance + Ensure each Franchisee has the toolkit they need to succeed + Perform a wide range of administrative activities that are required by franchisees and group office + Provide frequent and essential communication to internal and external stakeholders **What we're looking for...** In our Smartline team, you can help us continue to be the most supportive franchise network in Australia. To do this, we need someone who can (tip to help with applying: if you have this experience please make sure this is on your resume): + Adapt and thrive in an evolving environment + Display experience of managing a network team (franchise is preferred) + Ability to extract, analyse and interpret data + Implement business plans + Demonstrate understanding of the finance, brokering and lending industry (through direct working experience or qualification) + Manage or have previously supported a team in sales and service + Strong communication skills at all levels But we don't just look for someone based on their skills and expertise. We need someone who is going to fit in with the team and company culture. That means you also need to be: + Savvy minded and have the ability to think a little left of field / outside the box + A strong and creative communicator + Digitally savvy + Friendly, approachable and have good relationship management skills + An avid supporter of our fully inclusive culture - we celebrate difference and ensure that everyone belongs If you like the sound of us, then we think you should throw your hat in the ring. While we take a look at your application, we encourage you to get to know us a bit more through our various social channels. + Sydney, Australia + Business Services + Posted 17 days ago + Full time - Permanent + R0004567

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