Job description


  • Entry level
  • No Education
  • Salary to negotiate
  • Sydney


Office 365 and Workplace by Facebook EngineerOffice 365 and Workplace by Facebook Engineer

Excellent opportunity for an experienced Desktop Support, Systems Administrator or other technical position to take a step into a cloud-centric Office 365 role within the Collaboration and Productivity team in Sydney.

Be part of a growing, dynamic team focused on supporting the business transition to, and adoption of Office 365, Workplace by Facebook and other Emerging Technologies.

The role will start out with administration and support duties of the services focusing on learning the environment but will include plenty of opportunity to build engineering capability through working with more experienced engineers and gaining hands-on experience.

As the Office 365 and Workplace by Facebook Engineer, you will be accountable for

- providing technical support in a global enterprise environment for Office 365, Workplace by Facebook and related end-to-end services
- responding to incidents in a timely manner and escalating when necessary, while acting as a point of escalation from Level 1 & 2
- maintaining and contributing to knowledge articles
- contributing to the technical governance of service management processes including incident, problem, change, configuration, capacity, DR, asset, monitoring and alerting
- liaising with stakeholders and clients to drive continuous improvement and ensure customer satisfaction
- collaborating with vendors and 3rd party service providers.

We anticipate that to excel in this role you ideally have:

- a relevant qualification and/or Microsoft certifications
- 2+ years in a Desktop/Sys Admin/technical role
- experience working in a large enterprise environment (10,000 + seats)
- powerShell scripting capabilities
- experience with Office 365 or other cloud-based services will be a plus
- a passion for technology and cloud.

If you possess these skills and you're ready for a new challenge, we want to hear from you.

Please apply via the following link or to find out more about the position, visit or email Nicky Bell via

The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Market Operations, Human Resources, Business Services, Business Improvement & Strategy, Brand & Marketing and the Macquarie Group Foundation.

Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.

We facilitate a range of flexible working arrangements within our teams. Talk to us about what flexibility may be available.

Advertised: 01 Nov 2019 AUS Eastern Daylight Time
Applications close:

  • human resources