Job description

Requirements

  • Entry level
  • No Education
  • Salary to negotiate
  • Sydney

Description

Quality Assurance Specialist - 190009SJ . Are you the kind of
person who thrives on providing customers with an exceptional service? Do you
enjoy working as part of a friendly team in a fast paced culture? Would you
like to build on your existing claims experience and be part of a highly
knowledgeable team? If you answered yes
to any of these questions, a role as a Quality Assurance Specialist with Zurich
could be what you’ve been looking for.

As a Quality Assurance
Specialist, you’ll be working across and supporting the key stakeholders for
Commercial across both International and Domestic in terms of data quality,
monitoring and reporting for both onshore and offshore Service.

You would also be required
to conduct ongoing quality assurance reviews for onshore and offshore Service,
including analysis of results to identify technical training gaps.

You will leverage
your expertise in quality assurance processes to provide insights, proactively
exchange information and ideas with internal and external stakeholders, enhance
customer service, support continuous improvement frameworks and improve overall
quality performance.

We’ll
provide you with excellent training to support your learning and as a
long-standing player in the insurance industry we make every effort to address
the career development needs and plans of our employees to ensure their success
in the future. In return for your commitment and hard work Zurich can offer you
competitive remuneration, an excellent bonus structure, an annual lifestyle
payment and employee discounts. In
addition, Zurich is proud of its corporate and social responsibility and offers
every employee an annual volunteer day.

So make a difference.
Be challenged. Be inspired. Be supported. Love what you do. Work for us. Apply
today!

Primary Location
: Australia-New South Wales-Sydney

Schedule
: Full-time

Travel
: No
Job Posting
: 12/30/19

  • customer service