Freelance consultant on behalf of extra-hotels facilities, offering them my assistance in everything regarding the online distribution, choice of the sales channels (OTAs), opening contracts with ad creation and settings, booking and correspondence with customers, creation of historical data.

Experience

  • Hospitality and Reservation Consultant | Social Networking | Blogger

    at Freelance

    March 2013 - at Present

    Toscana

    Freelance consultant on behalf of extra-hotels facilities, offering them my assistance in the online distribution, reservations and correspondence with customers. I have been working in the Hospitality industry since 2003 and in course of time I have added knowledges of Social networking and blogging.

  • Trainer

    at ANPA Scuola - National Academy Hotel Professions

    April 2017 - December 2019

    Toscana

    Trainer for the Hotel receptionist course, in Florence. Topics covered: Culture of Hospitality, Sales & Marketing, Introduction to the Revenue Management, Concierge and its role

Education

  • Formazione in Web Marketing

    at Mummu Academy

    2013 - 2017 (4 years) Toscana

  • Web Marketing turistico per gestori B&B

    at La Base di S.Lorenzo

    2013 - 2013 (1 year) Toscana

  • Corso di Revenue Management & Travel 2.0

    at QNT Hospitality

    2009 - 2009 (1 year) Toscana

  • B2-Stufe

    at Actilingua Academy

    2002 - 2002 (1 year) Wien

  • First Certificate in English

    at University of Cambridge

    2002 - 2002 (1 year) Sardegna

  • Zertifikat Deutsch als Fremdsprache

    at Goethe Institut

    1995 - 1995 (1 year) Sardegna

  • Maturit√† classica

    at Liceo-Ginnasio Siotto Pintor

    1985 - 1990 (5 years) Sardegna

Services offered

  • Social Networking

    Uso dei Social media per creare interesse ed interazione intorno al nostro prodotto e servizi.
    Geotagging
    Geolocalizzazione per aumentare visibilità
    Blogging

  • Sales & Booking

    - Apertura dei contratti online, elaborazione descrizioni e scelta immagini ad alta risoluzione
    - Analisi della distribuzione Online e sua ottimizzazione
    - Gestione IDS e GDS (su richiesta)
    - Gestione prenotazioni e Follow-up
    - Inserimento prenotazioni su gestionale (su richiesta)
    - Aggiornamento Online di occupazione e prezzi
    - Analisi del pricing e suggerimenti volti ad ottimizzare le vendite
    - Analisi dei competitor
    - Customer Care (IT, UK, DE, F)
    - Storico dati per canali e prezzi di vendita

Languages

  • German Negotiation

  • French Elementary

  • English Negotiation

  • Italian Native

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