Experience

  • Festival Director & Virtual Assistant

    at Canada Vegan Fest

    October 2018 - September 2019

    British Columbia

    • Management of budget for the company; • Right hand for the business owner; • Updated company website when needed; • Processed payments and managed customers on Stripe payment platform; • Customer service and managed emails, phone calls, texts and social media, transferring to proper employee; • Organized shuttle service for attendees, hiring class 2 driver; • Purchased all food and food-related items before the event; • Point of contact for the Volunteer Coordinator and the Venue Host

  • Integrated Logistics Support (Contract)

    at Platinum Technologies Inc.

    December 2017 - June 2019

    Alberta

    • Managed day-to-day operations of warehouse, including: receipting, issuing, transfers, restocking, conversions, stocktaking and inventory control; • Kept warehouse tidy, organized and safe; • Maintained excellent customer communications with other companies as well as chain personnel for ordering stock; • Daily use of computers for DRMIS (SAP), Microsoft Office and Outlook; • Forklift, DND404, WHMIS and first aid qualified, level 2 clearance.

  • Brand Owner

    at Passion Peak

    October 2014 - June 2016

    Alberta

    • Online research of suppliers, winning product selection and private labeling; • Marketing strategies, outsourcing; • Maintained a professional relationship with suppliers and conducted customer service requests online; • Used Amazon.com as a selling platform.

  • Supply Technician

    at Department of National Defense

    October 2005 - January 2015

    Ontario

    • Participated in several courses where cleanliness, adaptability and teamwork was a must; • Managed the warehousing, shipping, receiving, stock control and equipment; • Received, handled and prepared items for shipment, order picking, labeling, repacking, etc; • Operated military vehicles and materials-handling equipment such as forklifts; • Processed invoices and prepared shipping documents; • Ordered material from internal sources, performed record keeping, stocktaking and inventory control; • Effective decision-maker in high-pressure environments. Level 2 clearance.

  • Photographer

    at Zen Photographie

    June 2008 - August 2013

    Québec

    • Photographed special events, including but not limited to soccer and golf tournaments; • Conducted all photo shoots in a calm and professional demeanor; • Cropped, manipulated and performed color-balance for final images. Improvised photographic methods and techniques; • Took care of the development of pictures and inserted final work into frames for sales; • Explained price and package details to customers and sold products offered on-site;

  • Customer Service & Retail Sales

    at Several Retail Companies

    October 1998 - October 2005

    Ontario

    • Worked in stores like Sears, Avis-Rent-A-Car and Douceur Matern’elle as a customer service representative and sales agent; • Greeted customers and determined their needs and wants. I ensured a pleasant and satisfying shopping experience while discussing type, quality and style of merchandise required and made recommendations based on individual requirements; • Delivered prompt and professional solutions for customer inquires in person or on the phone; • Researched, prioritized and resolved customer issues in a timely and accurate fashion; • Provided outstanding and exceptional customer service, advised customers on care of merchandise, answered customers’ queries and concerns; • Quoted prices and discounts, prepared rental contracts and accepted payment through cash, debit or credit; • Assisted in display of merchandise.

Education

  • Health and Wellness Coach

    at International Association of Wellness Professionals

    2019 - at Present (1 year)

  • Health and Wellness Coach

    at International Association of Wellness Professionals

    2019 - at Present (1 year)

  • Supply Technician

    at Department of National Defense

    2005 - 2014 (9 years) Alberta

  • Photography

    at Studio de Formation en Photographie de Quebec

    2010 - 2010 (1 year) Québec

  • Photography

    at Studio de Formation en Photographie de Quebec

    2010 - 2010 (1 year) Québec

  • Supply Technician

    at Department of National Defense (Military)

    2005 - 2007 (2 years) Ontario

Languages

  • English Native

  • French Native

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