Lyra September 2017 - November 2017Internship at Lyra. Primary responsibilities include working with wholesale distributor API’s to synchronize data.
CRM Support Admin [EMEA]
Polycom July 2015 - August 2016Work placement at Polycom UK as the CRM support admin for the EMEA region (Europe, Middle East and Africa). Primary responsibilities include maintaining the primary system for managing company records (Salesforce). Providing new and existing users with training on how to use the system more efficiently. Generated reports and designed dashboards for forecast analysis. Oversaw a region wide (EMEA) project on managing duplicate end-user account records in our Salesforce system.