UGA BAY RESORT March 2013 - August 2013• Administered operational functions and planned appropriate strategies.
• Supervised everyday functions and ensured cost effective operations.
• Managed guest complaints and facilitated appropriate actions.
• Performed troubleshoot on various processes and initiated changes if required.
• Developed and evaluated new products and services and adapted to various requirement.
• Maintained everyday operations and resolved all issues.
ADVANCED DIPLOMA IN HOSPITALITY
Victoria University Melbourne Australia
2010 - 2011
(1 year) State of Victoria