Experience

  • Administrative Volunteer

    at PCEA Kikuyu Hospital

    September 2019 - at Present

    Kiambu

    • Manning customer care desk • Communication and coordination with internal departments • Handling and resolving customer complaints • Providing feedback on the efficiency of customer care services • Responding to queries from the public over mail and telephone • Weekly report writing • Creating rapport with patients during ward rounds

  • Administrative Intern

    at PCEA Kikuyu Hospital

    June 2019 - September 2019

    Kiambu

    • Creating rapport with patients during ward rounds • Manning customer care desk • Communication and coordination with internal departments • Handling and resolving customer complaints • Providing feedback on the efficiency of customer care services • Responding to queries from the public over mail and telephone • Weekly report writing

  • Sales Representative

    at Joy Hardware Stores

    January 2017 - September 2017

    Bungoma

    • Book keeping and sales management. • Ensuring proper stock count in the hardware • Cash handling • Ensuring proper product storage and arrangement • Answering customers questions about products

  • Research Assistant

    at Nielsen

    January 2017 - August 2017

    Bungoma

    • Collecting and analyzing data • Attending project meetings • Summarize project results • Compile data for progress reports • Travel to field sites to collect and record data and samples

Education

  • Diploma

    at KCA University

    2017 - 2019 (2 years) Nairobi

  • K.C.S.E

    at Chwele Girls High School

    2012 - 2016 (4 years) Bungoma

Hives