Experience

• Transition and Transformation Project Manager

  at Hewlett-Packard

  February 2011 - at Present

  Sofiya-Grad

  Service Desk and Site Support Services implementations, and Managed Workplace Deployment projects. PMP; Agile, Scrum, KanBan • End to end Project Management (Time, Cost, Quality, Scope, Risk and Resource Management; ). • Decision making with Sponsors (i.e. Customers), Stakeholders and Project team. • Solution design review, analysis and validation. • Creation and leadership of project teams. • Management of project financials to ensure actual and forecast costs are in line with plan of record. • Implementation of BPO and ITO solutions. • Communication and follow-up on Project status, issues, risks and opportunities with Project Stakeholders, Sponsor and Customer. • Identification of risk factors and preparation of activities to minimize, eliminate or mitigate them

• Media Director

  at Dantek LTD

  December 2009 - at Present

  Sofiya-Grad

  • Leading a team of 15+ people. • Responsible for regular brainstorming discussions to define and kick-of the most appropriate marketing/advertising campaigns • Coordinate launch of media campaigns with marketing, communications, and sales departments. • Monitor buying strategies and campaign effectiveness. • Build relationships with media sales companies. • Negotiate rates with media sales companies • Establish and maintain a Quality Management System, in regulation with the International Organization Standard (ISO 9001) requirements. • Perform quality management system document control and internal audits to ensure that the quality system is complete and effective. • Implement optimizations in the organization and maintain a continuous improving culture. • Conduct team coaching, MBR and trainings.

• Project Manager

  at Vassilevski LTD

  October 2009 - at Present

  Sofiya-Grad

  • End to End Project management for Infrastructural Renovation EU funded project. • Lead project team and control project schedule, cost, and performance risks. • Establish clear ownership for project tasks, ensure that tea members have the tools needed, and provide timely feedback. • Coordinate and facilitate delivery of project objectives. • Track progress and review project tasks to make certain deadlines are met appropriately. • Assess project issues and identify solutions to meet productivity, quality and customer goals. • Proactively communicate project status, issues & risks to the stakeholders. • Conduct regular status meetings with stakeholders, keeping the stakeholder's needs and requirements in focus.

• Project Manager

  at Hayredin Municipality

  February 2009 - at Present

  Oblast Vratsa

  • End to End Project management for Infrastructural Renovation EU funded project. • Lead project team and control project schedule, cost, and performance risks. • Establish clear ownership for project tasks, ensure that tea members have the tools needed, and provide timely feedback. • Coordinate and facilitate delivery of project objectives. • Track progress and review project tasks to make certain deadlines are met appropriately. • Assess project issues and identify solutions to meet productivity, quality and customer goals. • Proactively communicate project status, issues & risks to the stakeholders. • Conduct regular status meetings with stakeholders, keeping the stakeholder's needs and requirements in focus.

• Service Desk Specialist

  at Euroccor LTD

  December 2006 - at Present

  Sofiya-Grad

  • Respond to customer requests for assistance via phone, e-mail and letters in French and English. • Diagnose and resolve clients' complaints. • Research solutions using available information resources and advise user on appropriate action. • Identify and escalate situations requiring urgent attention. • Act as product sales assistant to potential customers.