Big Dreams ICT .Co Ltd. January 2011 - January 2014• Providing basic computer secretarial and Internet Solutions
• Account for all customers queries and complains and ensuring corrective measures when necessary.
• Lead the branch in meeting sales target.
• Make recommendations for business development based on customer feedback.
• Prepare daily, weekly and monthly report to Business Development Manager.
• Ensure high customer service level at the branch at all times.