Experience

  • Patient Administrator/Insurance Coordinator

    at Mediclinic Welcare Hospital, Dubai

    July 2015 - August 2018

    Dubayy

     Obtaining preauthorization through insurance online portal like Metlife ALICO, Nextcare, Neuron, Nas.  Coordinating with Insurance companies for verbal approval.  Posting CPT and ICD codes for medical services.  Giving relevant informations about packages and health care services.  Handling patient related queries and services, assisting them for the overall medical assistance in the facility.  Translation of language  Verify the insurance card for coverage, network, policy inclusions and exclusions, approval requirement, limit, and re-validation, policy expiry and termination, preparation of break-up of service for prior approval requirement, ensuring the Insurance given information and authorization are provided current and accurate.

  • Patient Relations Officer / Sr. Billing Officer

    at NMC Specialty Hospital, Al-Nahda, Dubai

    July 2008 - July 2015

    Dubayy

     Outpatient and Inpatient billing assistance.  Verify the insurance card for coverage, network, policy inclusions and exclusions, approval requirement, limit, re-validation, policy expiry and termination. Preparation of break-up of service for prior approval.  Ensure the given insurance information and authorization current and accurate.  Entry of lab, radiology and other medical services with CPT code.  Entry of admission with ICD code and CPT code.  Handle the telephone calls to provide relevant information for queries about the medical services, insurance information, surgeries, OP procedures, admission charges, OT and anesthesia consumable charges etc.  Resolve the customer complaints and answer the queries.  Working as an Insurance Coordinator  Preparation of Admission break –up with the cost estimate of surgery,OT,anesthesia, room rent, doctor and nursing care, pharmacy charges, lab and radiology and other IP services and medications.

Education

  • BBA

    at Manonmaniam sundaranar university

    2012 - 2014 (2 years)

Knowledge and keywords

Hives