Aposan International February 2014 - at PresentCollections Department
-Attracts potential customers by answering product and service questions; suggesting information about other products and services.
-Opens customer accounts by recording account information.
-Maintains customer records by updating account information.
-Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Cashier / Junior account manager
Banco de Oro Universal Bank May 2004 - February 2013Cash Department
-Offering excellent customer service to the Building societies members.
-Collecting cash and vault access
-Working effectively as part of a hardworking and customer driven team
-Handling all cashier related inquiries from customers.