• Account Specialist

    at Aposan International

    February 2014 - at Present

    National Capital Region

    Collections Department -Attracts potential customers by answering product and service questions; suggesting information about other products and services. -Opens customer accounts by recording account information. -Maintains customer records by updating account information. -Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

  • Cashier / Junior account manager

    at Banco de Oro Universal Bank

    May 2004 - February 2013

    National Capital Region

    Cash Department -Offering excellent customer service to the Building societies members. -Collecting cash and vault access -Working effectively as part of a hardworking and customer driven team -Handling all cashier related inquiries from customers.


  • BS Mathematics

    at Philippine Normal University

    1999 - 2003 (4 years)


  • English Conversation

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