Experience

  • Senior Business Analyst

    at Microlink Solution

    November 2018 - at Present

    Kuala Lumpur

    Bank Rakyat, Kuala Lumpur (2018 - 2019) • Managed and resolve project issues raised by Bank User to Technical Team • Managed daily report on project issues and liaise with the person in charge • Assisting the project manager to track issue raised by Bank User Lembaga Pembiayaan Perumahan Sektor Awam (LPPSA), Putrajaya (2019) • Involved in SIT • Involved in UAT • Involved in Regression and Mock Run • Involved in Live Support • Managed and resolve project issues raised by the User to Technical Team • Managed daily report on project issues and liaise with the person in charge • Assisting the project manager to track issue raised by the User

  • Business Analyst

    at Silverlake Group

    October 2015 - November 2018

    Selangor

    Commercial Bank International, Dubai (2016 – 2017) • Involved in as-is-process gathering & to-be-process gathering • Involved in development stage of the system • Involved in SIT and UAT in Dubai • Involved in Regression and Mock Run in Dubai and Live Support in Dubai • Managed and resolve project issues raised by Bank User to Technical Team • Managed daily report on project issues and liaise with the person in charge People’s Bank, Sri Lanka (2017 – 2018) • Involved in Walkthrough session and requirement gathering in Sri Lanka • Involved in development stage of the system • Involved in as-is-process gathering & to-be-process gathering • Involved in SIT, UAT and Live Support in Sri Lanka • Managed and resolve project issues raised by Bank User to Technical Team • Managed daily report on project issues and liaise with the person in charge • Assisting the project manager to track issue raised by Bank User

Education

  • Bachelor Degree in Business Management

    at SEGI University College

    2010 - 2012 (2 years) Selangor

Languages

  • English Negotiation

  • Malay Native

Hives