Experience

  • Showroom Manager

    at Caracole Furniture

    October 2016 - April 2018

    Baladīyat ash Shamāl

     Executing a high level of teamwork, coordination, and organization at Caracole Furniture.  Working in close coordination with the Sales Manager to maximize sales and ensure daily tasks were met..  Effectively Solving customer complaints and queries.  Meeting or exceeding monthly sales targets and monitoring the showroom staff ensuring their individual targets were met.  Providing management with a strategy for effective sales according to assigned budget for the entire team.  Responsible to ensure receipt of all invoices and client payments in a timely manner in addition to monitoring cash transactions and verifying related records. Preparation of monthly Profit & Loss statements.  Managing client deliveries and of the warehouse and its stock and deliveries to the showroom.  Ensuring excellent customer service while focusing on closing sales which also included the creation of a client database, a discount strategy and conducting intensive training for the staff.

  • Contract sales executive

    at IKEA

    September 2014 - August 2016

    Baladīyat Umm Şalāl

     Being the main point of contact for Companies and Bulk orders.  Providing the A to Z Job from client requirements until the delivery completed.  Doing Customer visits in a regular basis to increases the client database and add new clients.  Delivering excellent customer service and the introduction of IKEA products.  Ensuring all clients experience the IKEA Interiors lifestyle through sharing the history and creation of each individual furniture brand and its unique collections in addition to a range of accessories and fine art.  Maximizing showroom contribution through exploiting every opportunity to drive sales while reducing stock loss and keeping brand standards at all times.  Providing continuous feedback on the floor and stock in an accurate and timely manner to management.

  • Home planing advisor

    at IKEA

    October 2012 - September 2014

    Baladīyat Umm Şalāl

     Being the main point of contact for VIP clients.  Providing the A to Z Job from client requirements until the delivery completed.  Assisting clients for the items selection throw all IKEA ea departments.  Keeping customer service orientation the main focus at IKEA while concentrating on teamwork and  effective organization of fast-moving stock.  As a senior member of the team training and supervising the new and less experienced staff was a responsibility given early in my employment as a result of excellent product knowledge and my strong interest in the product specifications.

  • Showroom Manager

    at Gusto Furniture

    October 2010 - September 2012

    Dubayy

     Executing a high level of teamwork, coordination, and organization at Gusto Furniture.  Managing deliveries between the showroom, the factory and external logistics companies. Client deliveries.  Repair of damaged items was also my responsibility including the management of the warehouse and its stock.  As the showroom manager, I ensured excellent customer service while focusing on closing sales.  Creating a clients database, a discount strategy and conducting intensive training for the staff.

  • Showroom Manager

    at Chenone Home

    November 2006 - March 2010

    Dubayy

     Working in close coordination with the Sales Manager to maximize sales and ensure daily tasks were met.  Meeting or exceeding monthly sales targets and monitoring the showroom staff ensuring their individual Targets were met.  Responsible to ensure receipt of all invoices and client payments in a timely manner in addition to monitoring cash transactions and verifying related records. Preparation of monthly statements.  Providing management with a strategy for effective sales according to the assigned budget for the entire team.  Effectively Solving customer complaints and queries.

Education

  • educational technology

    at minia university

    1995 - 2000 (5 years) Muḩāfaz̧at al Minyā

Languages

  • Arabic Native

  • English Negotiation

Hives