Experience

  • Manager

    at Malaysia Airports (Niaga) Sdn. Bhd.

    April 2007 - at Present

    Selangor

    Job Description Managing operations and management of Food & Beverage Business (Fast Food chain / Italian concept / Coffee concept / In-House brand / Food Court / Corporate Cafeteria & Catering). Operation Supervise operations team to ensure task are completed within the stipulated timeline and to ensure smooth daily operation. Increase productivity level of staff to manage labor cost. Manage food cost & GP % to ensure in line with budget. Conduct frequent Audit to ensure cleanliness, temperature, food quality, personal hygiene are maintained at all time. Inventory management Business Analysis Evaluate & analyze business performance and key management ratios to ensure results are in-line with budget and operational strategy. Procurement Franchise agreement / contract Source for new product / vendor Business Process Create, implement and review SOP and ISO process for improvement.

Education

  • Retail Manager

    at Taylor’s University

    2017 - 2017 (1 year) Selangor

  • Masters in Business Administration

    at UUM

    2013 - 2015 (2 years) Kedah

Languages

  • English Negotiation

  • Malay Negotiation

  • Tamil Native

Hives