energetic, ambitious who has developed a mature and responsible approach to any task that I undertake, or situation that I am presented with. with 20 years’ experience, I am excellent in working with others to achieve a certain objective on time and with excellence. In my previous role.

Experience

  • Business Development Manager

    at Bakemart. Doha

    October 2018 - at Present

    Baladīyat ad Dawḩah

    Contacting potential clients to establish rapport and arrange meetings. Planning and overseeing new marketing initiatives. Researching organizations and individuals to find new opportunities. Increasing the value of current customers while attracting new ones. Finding and developing new markets and improving sales. Attending conferences, meetings, and industry events. Developing quotes and proposals for clients. Developing goals for the development team and business growth and ensuring they are met. Training personnel and helping team members develop their skills.

  • F&B Operation Manager

    at Oryx Qatar

    January 2017 - October 2018

    Baladīyat ad Dawḩah

    Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

  • F&B Manager

    at Sheraton Saydnaya

    January 2016 - January 2017

    Baladīyat ad Dawḩah

    Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

  • HR & Admin

    at Yafour Hotel & Resost

    January 2014 - January 2016

    Muḩāfaz̧at Rīf Dimashq

    Handling employment relations issues such as grievances and employee welfare. Leading the recruitment process, including selection and interviewing of candidates. Collaborating with other managers in the business, sometimes internationally, to ensure the smooth running of the company from a people perspective. Partnering with senior operational colleague’s, to establish and roll-out people-related strategy. Overseeing staff attendance and absence monitoring. Providing detailed HR reports to senior management teams. Administration of employee-related paperwork, such as employment contracts, new starter packs, or formal notices of termination. Leading new starter company inductions. Managing talent pools and succession plans to ensure the company can continue to operate in the future. Overseeing training and development of employees. Administering financial elements such as payroll, compensation and benefits, and pension schemes.

  • Operation Manager

    at Morera

    January 2013 - January 2014

    Damascus Governorate

    Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

  • Operation Manager

    at Maha's

    January 2010 - January 2013

    Muḩāfaz̧at Rīf Dimashq

    Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

  • Operation Manager

    at chicago

    January 2008 - January 2010

    Muḩāfaz̧at Rīf Dimashq

    Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

  • Executive Manager

    at ALmashi Group

    January 2004 - January 2008

    Damascus Governorate

    Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

  • Executive Manage

    at AL-tourath Resort

    January 2002 - January 2004

    Damascus Governorate

    Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards Preserve excellent levels of internal and external customer service Design exceptional menus, purchase goods and continuously make necessary improvements Identify customers needs and respond proactively to all of their concerns Lead F&B team by attracting, recruiting, training and appraising talented personnel Establish targets, KPI’s, schedules, policies and procedures Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork Comply with all health and safety regulations Report on management regarding sales results and productivity

Education

  • Business Administration

    at Heba Institute

    2008 - 2010 (2 years) Damascus Governorate

  • Hotel And Restaurant Management

    at Tourist Institute

    1997 - 1998 (1 year) Aleppo Governorate

Languages

  • English Negotiation

  • Arabic Native

Hives