Experience

  • Manager – Sales, Food & Beverage / Kitchen Operations

    at Cartalyst Food Solutions & Classic Catering, Dubai:

    October 2016 - at Present

    Dubayy

    Increased sales by 17% on 2017 compared with 2016 and 26% in 2018 compared with 2017. Ensure that all food and products are consistently prepared and served according to the recipes, portioning, cooking and serving standards. Developed policies relating to waste control to maintain profitable operations. Customer Satisfaction : Achieved ZERO unsolved customers complain in 2 years

  • Manager – Food & Beverage Operations

    at Castle Rock Group & Time Food Catering Abu Dhabi

    December 2012 - October 2016

    Abū Z̧aby

    Managed day to day activities of the units. Analyzing and planning unit’s sales levels and profitability. Responsible for scheduling, ordering, inventory and maintaining relations with vendors. Conducted regular associate training and monitor tracking system for all trainings.

  • Restaurant & Bar Manager

    at Novotel & Ibis Abu Dhabi Gate Hotels, Abu Dhabi, UAE

    September 2012 - December 2012

    Abū Z̧aby

    Multi Outlet operations with front and back of house. Taking responsibility for the business performance of the units. Through regular monitoring of feedback and efficient service to all guests. Streamlined system of organization and flow of service in all outlets. Through cross training, integrated personnel to maximize efficiencies and maintained high employee morale.

  • Restaurant & Bar Manager

    at Indigo Restaurant, Mumbai, India

    May 2010 - September 2012

    Mumbai - Mahārāshtra

    Coached and evaluated performance standards. Maximizing all business opportunities to drive sales. Overseeing the reservations and having an in depth menu knowledge. Ensure that an effective link is maintained between kitchen and service areas.

  • Restaurant & Bar Manager

    at Red Chilies Restaurant, Jacksonville, Florida USA

    October 2008 - March 2010

    Florida

    Oversaw all aspects of the F&B onboard operations, including COGS, inventories, ordering etc. Trained new employee on hospitality and Food & Beverage service standards. Achieved customer delight through friendly and proficient service and ensured repeat business through personalized, efficient service.

  • Restaurant Supervisor

    at Baltimore Marriott Waterfront, Maryland USA

    April 2007 - September 2008

    Florida

    Act as support system for all areas of the restaurant. Scheduling service employees & ensure adequate manpower at all times. Create a quality work environment that is high in employee morale, provides constant learning and development so can be obtain maximum productivity.

  • Executive in Training ( Restaurant Supervisor )

    at J W Marriott Hotel Mumbai India

    November 2001 - March 2007

    Abū Z̧aby

    An eye for detail and the ability to drive consistent brand standards. 100 % in Brand Standard Audit in 2005 & 2006 consecutive year conducted by Marriott International ( Mystery Audit

Education

  • High Intermediate Vocabulary Development Course

    at Baltimore City Community College

    2008 - 2008 (1 year) Maryland

  • Associate degree in Hospitality Managemente

    at Madurai Kamaraj University

    2004 - 2007 (3 years) Mumbai - Mahārāshtra

  • Diploma in Food & Beverage Service

    at Food Craft Institute

    1996 - 1998 (2 years) Kannur - Kerala

Languages

  • Arabic Native

Hives