Playkids Paradise Center Sofia August 2013 - July 2014Greeting visitors; Registering children when they enter the territory of the children's center and recording parent’s coordinates (name, phone) to contact them if necessary; Ensuring the parents has signed the application form wich certify they are familiar with the rules in Playkids. Answering face-to-face enquiries and providing information; Highlighting chosen goods of products; Taking payments for sold products, issues receipts advising clients on the quality of the offered products (toys); Keep clean and tidy workplace ; assist the animators in the conduct of birthdays and theme parties ,monitoring the children activity while playing with play equipment ,take the initiative in preparing the group activities and providing a favorable environment for fun children and parents stay .
Restaurant Waitress on a temporary replacement position
Holiday Inn Sofia Bulgaria November 2012 - April 2013Welcome and seat customers and hand menus to them; Tell guests about the menu and drinks and appropriate combination of food and drinks; Take customer’s orders and pass them to kitchen staff; Serve food and drinks; Refill drinks; Ensure food came out as desired; Offer after dinner drinks and dessert; Cash handling; Clear tables and return dishes and cutlery to kitchens; Set tables with clean linen place mats, cutlery and glasses.
Waitress – Pool bar
Grupotel Club Turquesa Mar – Balearic Islands, Menorca, Spain June 2012 - October 2012Serving the clients of the bar; Preparing a different type of products; Maintaining of working equipment; Taking orders; Serving combined meals, sandwiches and drinks; Billing of consumption; Receiving complaints and praises from clients; Monitoring warehouse inventory.
Children party centre “Casa Nostra di bambini” – Restaurant "Cаsа Nostra Ristorante" July 2009 - March 2011Welcoming parents and their kids; Monitoring children activities; Application of creative ideas and pedagogical skills in organizing games, birthdays and parties; Taking the initiative in preparing group activities and providing favourable environment for the entertainment of children and the pleasant stay of their parents.
Customer Service Representative
Bulgarian Telecommunication company; MoneyGram Project June 2008 - July 2009Providing support in English and Spanish to bank employees and customers; Performing transfers and any other services requested by clients (opening and closing accounts, sending or receiving cash orders etc); Cooperation with offices in the following banks: Unicredit Bulbank, DSK Bank (Part of OTP Group), Raiffeisen Bank, First Investment Bank, MKB Union Bank (Part of Bayern LB / MKB Bank), Allianz Bank, Piraeus Bank.