• National Key Account Manager

    at Namaqua Wines

    October 2016 - at Present


    Generate sales for a portfolio of accounts and reach the company's sales target. Identify new sales opportunities within existing accounts by up-selling and cross-selling. Manage and solve conflicts with clients. Interact and coordinate with the sales team and other staff members in other departments working on the same account. Establish budgets with the client, principles and the company. Establish productive, professional relationships with key personnel in assigned customer accounts. Coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations. Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a period. Proactively assess, clarify, and validate customer needs on an on going basis.