Experience

  • Store Assistant

    at Austrawell Pty Ltd

    November 2018 - December 2018

    State of New South Wales

    The Austrawell Pty Ltd established the JHC Australia which sells an extensive range of household items. • Handled cash and card payments efficiently and met customers’ expectations • Managed inventories with the team to enable full availability of stock for customers • Described the products to customers to help them decide what to purchase to meet their needs

  • Customer Service Centre Assistant

    at MTR Corporation Limited

    July 2016 - September 2017

    Yau Tsim Mong

    • Deal with ticketing matters efficiently to ensure that the customers' schedule could go on track • Answered customers’ enquiries by quick responses with appropriate information and clear explanation • Managed promotional activities with the team and assisted customers to be engaged smoothly Achievement: • Individual Award for well-performed in the team

  • Cashier Event Helper

    at Lai Yuen Amusement Park Limited

    June 2015 - August 2015

    Islands District

    During the summer holidays in 2015, the company set up Lai Yuen Amusement Park includes various of games and rides in Hong Kong. • Processed cashier matters efficiently • Provided assistance to both local and foreign customers to ensure that they could have satisfied experience in the park • Cooperated with other departments to manage activities and communicated closely especially when there were unexpected incidents

Education

  • Master’s degree

    at University of Melbourne

    2019 - at Present (1 year) State of Victoria

  • Graduate Certificate

    at University of Melbourne

    2019 - 2019 (1 year) State of Victoria

  • Bachelor’s degree

    at Deakin University

    2017 - 2018 (1 year) State of Victoria

Hives