Experience

  • Team Manager

    at Amazon

    May 2017 - March 2019

    Province of the Western Cape

    Managing a team of call centre associates and driving projects for process improvement.

  • Customer Service Manager

    at Amazon

    September 2015 - May 2017

    Province of the Western Cape

    Managing leaders as well as teams to drive service levels positively. Also, to foster a culture of process improvement.

Education

  • Matric

    at High school

    2001 - 2005 (4 years)

Languages

  • English Native

Hives