• Customer service

    at Teleperformance

    October 2011 - at Present

    Muḩāfaz̧at al Qāhirah

    Worked in 2 different account Nokia for 1 year as customer service Expedia. Ca for 3 years as tier1 As tier2 till now (escalation team)

  • Customer service

    at Xceed

    December 2009 - January 2010

    Muḩāfaz̧at al Qāhirah

    I worked in 2 different account Xbox as customer support Products activation center of Microsoft as customer service Resolve customer issues


  • University of ain shams

    at Sainte Anne school

    2002 - 2006 (4 years) Muḩāfaz̧at al Qāhirah

Knowledge and keywords


  • Arabic Native

  • French Native

  • English Conversation