Experience

  • Insurance Advisor

    at Great Eastern Life Assurance (M) Berhad

    July 2019 - at Present

    Selangor

     Customized financial plans tailored to clients’ needs.  Marketed insurance products to clients and public at large.  Making contact with potential clients through networking and cold calling.  Established trust and relationship with clients and respond to their doubts and concerns.  Communicate with clients to assess their financial conditions and simplify complex insurance concepts.

  • Customer Service Executive (Internship)

    at E2 Power Sdn. Bhd.

    February 2019 - May 2019

    Kuala Lumpur

     Attending to Singapore inbound calls enquiries.  Contribute to Contact Centre in achieving its service targets.  Diligent tracking of open service requests and adherence to SLA.  Administrative work in compliance with empowerment guidelines.

  • Teaching Assistant

    at Maplewood Learning Center

    March 2015 - May 2015

    Selangor

     Assisted instructor in teaching process.  Provided assistance and guidance to students on their homework.  Provided encouragement and support to students on their learning.

  • Clerk

    at Sunshine Hampers & Florist (J) Sdn. Bhd.

    December 2014 - February 2015

    Selangor

     Making and receiving phone calls.  Analysed and examined customers’ records.  Provided information to customers to source new sales opportunities.  Recorded, compiled, and transcribed data to ensure accurate records are being kept.

Education

  • BSc (Hons) in Finance and Investment

    at Tunku Abdul Rahman University College

    2017 - 2019 (2 years) Kuala Lumpur

  • Diploma in Business Studies (Finance and Investment)

    at Tunku Abdul Rahman University College

    2015 - 2017 (2 years) Kuala Lumpur

Languages

  • Chinese Native

  • English Negotiation

  • Malay Negotiation

Hives