• Senior Business Analyst

    at National Australia Bank

    May 2019 - October 2019

    State of Victoria

    NAB implemented SAS solution for the management of cases resulting from breaches of group policy & insider crimes. My role was to categorise data (case notes) to assist towards audit by external party. Drafting business requirements based on trends identified during the data categorisation and also controls to minimise internal fraud by employees, contractors (onshore & off-shore),service providers,etc

  • Energy Markets Operations Analyst

    at Momentum Energy

    January 2017 - May 2019

    State of Victoria

    Implemented Power of Choice Program 1 Dec 2017 where the retailer had to appoint Metering Coordinators for the metering management including the assets. Updated the operational service model in order to ensure scalability of the E2E business processes. Was involved in the selection and appointment of Metering Coordinators as part of an RFP process as the Distribution Businesses (excluding the Victorian jurisdiction) were no longer responsible for collecting meter data and upload to retailer for billing purposes and for wholesale settlement purposes I the market. System changes to accept, validate and process meter data files for 5,15 and 30 minutes interval. New solution implemented for data management and data security which also enabled data analytics.

  • Principal Business Analyst

    at Origin Energy Limited

    November 1999 - March 2016

    State of Victoria

    Collaborated with PMO to identify business initiatives aligned to business strategy and objectives to deliver value to organisation and by sourcing resources (BA, solution and or Enterprise architects, Technical/Functional Analysts, Test Analysts,) to work on the initiatives and projects/programs.


  • Institute of Business Analysis

    at IIBA

    2013 - 2019 (6 years) State of Victoria

  • Chisholm Institute of Technology

    at CIT

    1983 - 1986 (3 years) State of Victoria

  • HSC

    at Loreto Convent Port Louis

    1972 - 1982 (10 years)