I am a very neat and presentable young woman. I have very good people skills and I am fully bilingual in English and Afrikaans. I am a fast learning, dedicated, hard-working individual. My attention to detail will ensure that I always give 100% and will always get the job done correctly.

Experience

  • Project Administration

    at Tenacity Financial Services

    August 2019 - at Present

    Province of the Western Cape

    Schedule / coordinate internal and external meetings and assist with scheduling of project events; Take meeting minutes and distribute timeously to all parties; Admin tasks including, but not limited to: printing, photocopying, emailing, filing, etc.; Build and maintain effective communication and relationships with all customers, vendor partners, and internal departments; Assists with the management of external stakeholders (third party services, etc.); Tracking projects, updating the project schedule; Follow up on project deliverables; Create PowerPoint presentations, draft reports, etc.; Keep records; Resource coordination; Contribute to the development of project processes; Assist in managing project budgets; Manage allocated projects from time to time for career development; And perform any and all additional duties as assigned by the Project Manager or General Manager: Project Office in order to support the relevant project/s.

  • Project Administrator

    at IMQS Software (Pty) Ltd

    July 2017 - July 2019

    Province of the Western Cape

    Draft and circulate meeting minutes within 48 hours Track delivery on actions of prior meetings; Keep confluence updated; Communication of changes regarding documentation etc.; Project and SOW monitoring and housekeeping; Maintain PM tasks list; Ensure outputs required at quality gates are obtained, approved and filed appropriately; Ensure all project documentation and governance artifacts are centrally filed and maintained; Contribute to defining and updating project business cases, charters, project plans; Ensure these are approved and filed; Contribute to driving and tracking delivery against project plan; Assist in identifying and logging RAIDs, tracking allocation to owners and resolution; Scheduling project steering committee meetings and making travel arrangements; Track and update expenses and project cost on a monthly basis; Staff time and actual cost; Recovery of troubled projects; And managing large, complex and strategic projects.

  • Helpdesk Agent

    at IMQS Software (Pty) Ltd

    November 2015 - June 2017

    Province of the Western Cape

    First-line support service to all IMQS clients (customer service); Answer phones and operate the switchboard, answer inquiries; Provide remote support to clients; The management of the Helpdesk and associated reporting; Troubleshooting and creating installers; UAT & QA services and deploying to client servers; IMQS training administration e.g. invites, client certification, etc. IMQS project administration support e.g. compiling minutes of meeting for strategic projects and general administration duties etc.

  • Temp Receptionist

    at IMQS Software (Pty) Ltd

    October 2015 - October 2015

    Province of the Western Cape

    Welcomes visitors; Answer phones and operate the switchboard, answer inquiries; Take and relay messages; Coordinate mail flow in and out of office; Coordinate office activities; And perform basic bookkeeping, filing, and clerical duties.

  • Receptionist/PA

    at Shine Hair & Beauty

    October 2014 - September 2015

    Province of the Western Cape

    Welcomes visitors and offer beverages; Answer phones and answer inquiries; Take and relay messages; Booking and confirming appointments via phone and email; Processing transactions (cash and credit cards) and issuing receipts; Order stock; Coordinate office activities; And perform basic bookkeeping and filing duties.

Education

  • Practitioner Programme in Project Management

    at Faculty Training Institute

    2018 - 2018 (1 year)

  • Professional Business Writing Skills

    at Faculty Training Institute

    2018 - 2018 (1 year)

  • Project Management Essentials

    at Faculty Training Institute

    2017 - 2017 (1 year)

  • Project Administration Fundamentals

    at Faculty Training Institute

    2016 - 2016 (1 year) Province of the Western Cape

  • Certification

    at Durbanville High School

    2007 - 2009 (2 years) Province of the Western Cape

Languages

  • Afrikaans Native

  • English Conversation

Hives