Experience

  • Project Manager

    at National Instruments

    July 2018 - at Present

    Shanghai Shi

     Technical Support: Single APAC technical escalation point/consultant on NI Semiconductor platform (NI STS). Support all semiconductor customers (IDM, foundry, OSAT); The main customers are HUAWEI, RDA, Qualcomm, TSMC, NXP, MediaTek, Amkor, STATS ChipPAC, etc ; Track all technical issues and quality es calations across APAC via Rally, SharePoint, and Oracle, etc  Project Management: As a key personnel in the Asia Pacific region, actively provide process improvement and optimization solutions for relevant departments, participate in weekly STS Opportunity retrospectives and weekly quality improvement meetings, host and manage technical forums.  Team Management: Manage multinational team (over 20 team members) through performance supervision and enhancement, resource synergy and technical mentorship ; Use Agile Practices (e.g. Kanban) to set priorities and assign tasks to team members; Hire, retain and supervise trustworthily professional support team to align with business growth.

  • Staff Program Engineering Specialist

    at National Instruments

    July 2016 - July 2018

    Shanghai Shi

     Technical Support: Single APAC technical escalation point/consultant on NI Semiconductor platform (NI STS). Support all semiconductor customers (IDM, foundry, OSAT, Academy, Lab). Engaged in solution evaluation, maintainability review, code review and project hand off. Track all technical (HW/SW) issues and quality escalations across APAC via Rally, SharePoint, and Oracle etc  Customer Service: New employee Technical Boot Camp Training, support and guide field FAE/CE  Professional Skill: Host/Own one technical forum, Professional skill on LabVIEW/TestStand, Familiar with Linux, C++. Certificated with Architect of NI’s LabVIEW and TestStand Software

  • Senior System Engineer

    at Qualcomm

    January 2012 - June 2016

    Shanghai Shi

     Lead WLAN MU-MIMO /TxBF/KPI/RvR /OTA Test on Windows x86/Linux/Andriod platform; Technical support on Automation Platforms  Lead and train 3 Performance testing team member  On-site Customer support and debugging(USA/Taiwan/China)  WLAN Test plan scope and development for Performance/Legacy function; allocate and coordinate test task/resource; test bed setup; automation tuning; data sorting and analysis; log analysis and debugging; report generating; review and triage bugs Regularly;

Education

  • PMP

    at Aura

    2018 - 2018 (1 year) Shanghai Shi

  • Master

    at Tongji University

    2010 - 2013 (3 years) Shanghai Shi

  • Bachelor

    at Tongji University

    2006 - 2010 (4 years) Shanghai Shi

Languages

  • English Negotiation

Hives