Customer Service consultant
at Standard Bank
November 2005 - January 2014
Attending to customers queries. Hand up chequebooks, deposit books, transaction cards and statements. Understand and manage the risks associated with handing up and control of chequebooks , transaction cards and customer statements . doing financial transfers, electronic inter- bank payments and help customers to register for relevant channels. Identify cross selling opportunities of products and services. Open new accounts and close dormant accounts. Attend to cashing of cheques and POS withdrawals. Accepting cash and cheques deposits. Attend to change transactions. Count and balance cash daily. Scrutinize the reports and file customers information.
high certificate in Economic management
2018 - at Present (2 years)