Experience

  • Operations Team Leader/ Manager

    at Zentraedi Online

    August 2019 - September 2019

    Gauteng

    As an Operations Manager, my duties include demonstrating excellent analytical, problem-solving, research, and communication abilities, • Visiting clients to address and resolve queries regarding their account with Zentraedi. • Supplier and Customer relationship building and maintenance • Customer support 24/7 ensuring all needs are met • Time management • Spearheading comprehensive procurement activities—including supplier replenishment selection, product promotion, and replenishment cost reporting, and estimating—while leading a department 4 employees. • Forecasting product marketing and sales need through close communication with cross-functional departmental managers. • Creating a daily task to optimize product performance on Amazon which directly impacted their performance • 1-on-1 meetings for Coaching, and training employees to peak performance levels. • Liaising with Amazon to resolve inventory and account related

  • Product Sales Specialist/ Manager

    at Zentraedi Online

    June 2018 - July 2019

    Gauteng

    As a Product specialist, my duties included speaking to suppliers and handling their accounts on Amazon including the below • Oversaw a portfolio of 42 Suppliers amounting to 116 products • Onboarding suppliers – which entailed informing them of the step by step process from product collection up until they landed at Amazon • Product compliance as per American Regulations. • Consignment Invoice creation • Keyword Research for product optimization on Amazon • Copywriting for all supplier product listings on Amazon • Product PPC campaigns and pitching Marketing packages to clients. • Creating promotions for products on Amazon • Creation of Product Performance and Sales reports • Corresponding with Amazon buyers on product related queries • Liaising with our USA warehouse on stock storage, packaging and storage

  • Online Researcher/ Operations Admin

    at Zentraedi Online

    October 2016 - May 2018

    Gauteng

    Researching and identifying products for potential purchase for retail on Amazon.com. • Insuring identified product match set of pre-determined metrics. • Maintenance of prospect list and researching better ways of product sourcing

  • Office Assistant

    at Jortine Trading

    March 2015 - March 2016

    Gauteng

    Making and sending quotes and invoices to clients, receiving and screening of calls and emails, follow-ups calls to clients and suppliers. Arranging pesticides from the suppliers and deliveries to the office. Assisting Field Team with information on daily schedule and client locations for fumigation

Education

  • Fundamentals of Product Management

    at Lynda.com

    2017 - 2017 (1 year)

  • Secretarial Certification

    at Timore Training Services

    2009 - 2009 (1 year) Harare Province

Languages

  • English Native

Hives