Experience

  • BANKER AND JUNIOR DATA ANALYST

    at Discovery Bank

    February 2018 - at Present

    Gauteng

    Data / Business analysis: (training) o Adding data onto SQL o Extracting data from excel and populating reports and business dashboards o Using React to pull data from the work sheet from excel Service Consultant: • Collect calls from members • Create inquiries 1|Page • Close inquiries • Solves issues relating to members • Take ownership of client queries, issues and escalations to ensure a personalized service and effective resolution • Communicate all existing and new product information to all clients • Deal with escalated queries • Requires the ability to service credit card products with potential to grow to multiple bank products including: - rewards of products • Adhoc duties

Education

  • Data analyst course

    at UCT

    2019 - 2019 (1 year)

  • bcom economics and business management

    at mil park business school

    2013 - 2017 (4 years)

Knowledge and keywords

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