• HR Assistant II

    at Amazon

    October 2016 - June 2019

    Provincia de San José

    Pay Services. Payroll, audits, SOP, training. Compensation. Internal Transfers. Terminations. Contact center. Ticketing.

  • Credit and collections agent.

    at Align Technology

    March 2016 - July 2016

    Provincia de Heredia

    Constant reporting, negotiation and follow up needed.

  • Financial data entry and quality for On Deck.

    at Concentrix

    April 2014 - March 2016

    Provincia de Heredia

    Credit history analysis, data entry top performer; training, mentoring and QA functions.

  • Call center customer service and sales representative.

    at The Office Gurus

    November 2010 - November 2012

    Provincia de Heredia

    Quality, data entry, accounts receivable, accounts payable, quotations, recruitment, training and other assignments.

  • Professional Supervised Practice. Ad honorem labor. Register technician.

    at Nicaraguan Embassy

    April 2009 - July 2010

    Provincia de San José

    Constant interaction with users, interviewing processes, data entry, cashier’s duties and HR labor.


  • Law

    at UCR

    2015 - at Present (5 years) Provincia de San José

  • International Relations

    at UNA

    2006 - 2011 (5 years) Provincia de Heredia


  • English Negotiation

  • Spanish Native