Experience

  • Assistant Director – Business Operations, Strategy & Regulatory

    at SPTel Pte Ltd

    December 2018 - at Present

    Singapore

    - Reporting directly to CEO and working closely with the HOD to support and drive the business to meet the budget and KPI plans. - Run key management cadences, including regular management meetings, monthly reports to the Board as well as Board presentations and meetings. - Coordinate the annual budget planning exercise - Facilitate management workshops, including company Annual Kick-off and Year-end workshops, to syndicate the workplans and to conduct strategic scenarios planning exercises. - Set up the Management KPI plan, syndicate and cascade relevant KPIs to all staff via the HODs - Main contact for IMDA for Regulatory issues. Responsible for company’s regulatory obligations, ensuring full compliance with ongoing and ad-hoc requirements. - Drive internal staff core values awareness - Collaborate with HODs for monthly Townhalls and communication of the company’s YTD KPI performance. - Lead in team building programs to develop the company’s “family culture”.

  • Senior Manager – Analyst & Marketing Services

    at Singtel

    March 2016 - December 2018

    Singapore

    - Reporting to Head of GEM, helming the Business Planning activities for Marketing as well as the Market Analyst portfolio - Track and control business expenses for GEM which comprises of various marketing functions - Provide dash-board on expense and forecast results to Head - Regular management reporting on department activities and progress to plan - Strategize and co-ordinate annual AOP plan with Head - Maintain external analyst relations to position Singtel strategically in the marketplace - Work with internal LOB heads for a consolidated briefing and messaging to industry analysts (IDC, Gartner etc) - Provide consultation/advice to Management on market trends/intelligence

  • Senior Market Analyst

    at Singtel

    September 2014 - February 2016

    Singapore

    - Analyze competitors’ and market intelligence in order to provide accurate and timely analysis, benchmarks and business trends. - Supply relevant market intelligence information for budget forecasting to Management. This includes Market Benchmarks, Market Landscape, Analyst Predictions - Provide consultation/advice to Management on market trends/intelligence - Work with internal stakeholders for a consolidated Maintain external analyst relations to position Singtel strategically in the marketplace. Includes conducting presentations to the analyst community. - Briefing and messaging to industry analysts - Work closely with Marketing Managers to support them with information in the development of their marketing programs.

  • Senior Business Planning Manager

    at Singtel

    August 2011 - August 2014

    Singapore

    - Support the VP of EMMS in business planning, financial budgeting and forecast, tracking & analysis of performance for the Enterprise Mobile business in Singtel - Prepare monthly performance reports for Financial and Business Performance - Conduct reviews to track and forecast Revenue and Operating Expenses for Enterprise Mobile business - Analyze revenue drivers and expense indicators in support of the Enterprise Mobility business - Assist VP in planning for annual budget (AOP) - Lead and manage a team of Data Analysts to drive automation and analytical insights for Enterprise Mobility and Business Products - Drive Sales Funnel reporting and tracking for Sales MDs and HODs. - Responsible for internal communications to Business Marketing staff

  • Senior Market Analyst

    at Singtel

    June 2009 - August 2011

    Singapore

    - Analyze competitors’ and market intelligence in order to provide accurate and timely analysis, benchmarks and business trends. - Supply relevant market intelligence information for budget forecasting to Management. This includes Market Benchmarks, Market Landscape, Analyst Predictions - Provide consultation/advice to Management on market trends/intelligence - Work with internal stakeholders for a consolidated Maintain external analyst relations to position Singtel strategically in the marketplace. Includes conducting presentations to the analyst community. - Briefing and messaging to industry analysts - Work closely with Marketing Managers to support them with information in the development of their marketing programs

  • Bid Commercial Manager

    at Singtel

    November 2006 - May 2009

    Singapore

    - Lead and manage the bidding process for Request for Proposals (RFPs). - Responsible to work with technical and product experts to develop a winning solution that meet customer needs - Formulate a sound pricing strategy and deliver high quality proposals to customers - Interact closely with experts from technical, sales, operations, product management and global partners.

  • Program Manager Sales and Regional Technical Consultant

    at Siemens Pte Ltd

    July 2003 - October 2006

    Singapore

    - Team lead for bid preparation for new products and technologies in the area of the IMS and FMC - Responsible for offer and order preparation. - Partner management of all internal and external interface partners involved in the bid - Worked closely with Solution Consultants to design the solution for 3G tenders - Main technical expert for APAC region for IMS Applications and Enablers - Handling of Requests for Proposals (RFPs) for MNOs, including answering of Statements of Compliances (SOCs) - Sales acquisition support, technical project management and solution architect for customer offers and projects - Worked closely with sales and business development to drive mobile data business for APAC. - Training and Enabling of Local Companies in APAC on Siemens Mobile Solutions. - Involvement in detailed customer workshops as well as support in conference and exhibition stands

Education

  • Bachelor of Electrical and Electronic Engineering

    at Nanyang Technological University, Singapore

    1998 - 2002 (4 years) Singapore

Languages

  • English Native

  • Chinese Conversation

Hives