Tyre Management Services Technical Manager
at Kal Tire
February 2010 - November 2018
• Implementation of Tyre management administration procedures. • Management of Administration / Data capturing staff, to efficiently execute large quantities of project data inflow. • Manage staff training as well as development of training material for TMS systems Southern African region. • Implementation of strategies to support onsite TMS staff and associated systems. • Management of reporting infrastructure. • Database management to ensure business continuity. • Management of customer relationships ensuring the effective management of client and service capabilities. • Management of KPI / Contractual conformance of customer service level agreements. • Evaluation and implementation of effective admin procedures to the Tyre / Fleet management industry. • Management of staff development planning ensuring staff retention and performance. • Budget / forecasting management. Management of department, more than fifteen team members.
MERSETA - Accredited Assessor & Trainer
2012 - at Present (8 years) Gauteng
at The Hill High
1984 - at Present (36 years) Gauteng