Experience

  • Sales Consultant

    at Mary Kay Make Up

    July 2017 - October 2019

    National Capital Region

    Mary Kay Cosmetics - Manila Philippines Cosmetic Sales Consultant July 2017 to October 1, 2019 ➢ Monitor cosmetic trends to stay on top of fashions and better to serve customer needs. ➢ Listened to customer needs and desires to identify and recommend optional products ➢ handling Customer Complaint and inquiries ➢ Explain the product information ➢ Maintained high levels of product knowledge and solution to convert shoppers into customers to increase sales revenue

  • Lead Vocalist

    at Ramee Rose Hotel

    July 2016 - May 2017

    Capital Governorate

    ➢ Performing in front of audiences. ➢ Participated in workshops to learn new skills and keep current on latest artistic techniques. ➢ Listens carefully to Band lead’s to feedback and incorporated information into performances and rehearsals.

  • Customer Service Assistant

    at Sterling Global Centers, Manila Philippines – Red Ribbon Account

    March 2015 - May 2016

    National Capital Region

    ➢ Effectively manage large amount of incoming calls ➢ Provide accurate, valid and complete product information and maintain company marketing ➢ Build rapport, listen, clarify and manage conversational flow ➢ Manage upset customers, conflicts and challenging situations ➢ Maintain good relationship with customers

  • Restaurant Hostess/ F&B Service Attendant

    at Bagaberde Grill and Bar, Manila Philippines

    June 2012 - April 2014

    National Capital Region

    ➢ Ensures to acknowledge guest politely and maintain excellent customer service ➢ Take customer’s order, provide valid and complete information of company product ➢ Ensures correct orders are taken and delivered promptly in courteous manner ➢ Manage register, preparing daily sales report and monthly inventory report ➢ Handles guest complaints and provide appropriate solutions ➢ Maintain sanitation of the shop

  • Service Crew

    at Toys for the Big Boys Bar and Restaurant

    September 2009 - May 2012

    National Capital Region

    ➢ Took reservations and to-go orders by phone answered stomper questions and informed accurate wait times ➢ Coordinate the entire restaurant operation including front-of house and back-of-house ➢ Enforce and offer the best quality of products possible ➢ Manage upset customers, conflicts and challenging situations. ➢ Maintain good relationship with customers ➢ Maintain highly loyal client by delivering unparel service at every stage of restaurant dining experience

Education

  • High School Diploma

    at Sta. Catalina College

    1999 - 2003 (4 years) National Capital Region

Services offered

  • Hostess

    Achievement-driven Customer Service Specialist and hospitality F&B with 8 years’ experience in providing exceptional customer service. Has an unwavering commitment and ability to build productive relationships, resolve problems creatively, and use tact and diplomacy to find common ground and achieve successful outcomes.

Knowledge and keywords

Languages

  • English Conversation

Hives