Experience

  • Regional Compliance & Control

    at Maxis Berhad

    October 2019 - at Present

    Pulau Pinang

    Develop (inclusive of reviewing from time to time) an effective Compliance Program (Assess, Monitor, Score, Coach) based on identified potential risks, recommendations from internal/external auditors or other relevant areas of concern. Perform periodic on-site audits and compliance reviews, identifying areas of non-compliance and work with business owners to identify remedial plans. Provide review observations and findings through report and presentation to stakeholders. This is inclusive of presenting the identified findings, root cause analysis, suggestions/improvements to ensure non-recurrence whilst strengthening Operations efficiency. Conduct forums to communicate performance trending and areas of improvement to respective stakeholders, with the objective to drive improvement in compliance standards, ensure end-to-end closure of findings to curb recurrence, enhance customer experience and front-liner’s job aid and tools in daily operations.

  • Forensics Specialist

    at Maxis Berhad

    August 2016 - August 2019

    Selangor

    Description too long, limited to 1000 words. Please refer to CV attached.

Education

  • Diploma

    at Binary Collage

    2002 - 2003 (1 year) Selangor

Knowledge and keywords

Languages

  • Indonesian Native

Hives