Driven executive assistant adept at developing & maintaining detailed administrative & procedural processes that reduce redundancy, improve accuracy & efficiency and achieve organization objectives. Ambitious and motivated with 16+ years of experience supporting the CEO, GM, Executive & Sr.partners.

Experience

  • Office Manager

    at Moheet AlJazirah Ltd

    April 2019 - October 2019

    Minţaqat ar Riyāḑ

    - Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved and that clerical functions are properly assigned and monitored - Responsible for ensuring office financial objectives are met by preparing quarterly budget for the office, planning the expenditures, analyzing variances and carrying out necessary corrections that may arise - Manage relationships with vendors, service providers and landlord, ensuring that all items are invoiced and paid on time. - Manage contract and price negotiations with office vendors, service providers and office lease - Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands - Manage executive’s schedules, calendars and appointments - Organize and coordinate office administration and procedures, in order to

  • Executive Secretary

    at Saudi Arabian Monetary Authority

    March 2017 - March 2019

    Minţaqat ar Riyāḑ

    Job Summary: Responsible for supporting high-level executives and management or entire departments. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests. Job Description & Responsibilities: - Work closely with the General Manager assisting with all the policies and procedures and also assist with the senior executives of SAMA - Manage internal and external contacts and kept track of periodic communication needed for priority contacts - Maintain executive’s agenda and assist in planning appointments, board meetings, conferences etc. - Attend meetings and keep minutes - Receive and screen phone calls and redirect them when appropriate - Handle and prioritize all outgoing or incoming correspondence (e-mail, letters, packages etc.) - Make hotel and travel arrangements - Handle confidential documents ensuring they remain secure

  • Executive Secretary

    at Banque Saudi Fransi

    December 2014 - January 2017

    Minţaqat ar Riyāḑ

    • Maintain a good communication flow between Division/Group and other BSF organizations. • Day to day support to Wealth Management Group, prepare reports in Excel and Powerpoint as per management instructions, compose letters, memos and faxes while maintaining them under accessible reference sequence. • Process documents for Management approval from all channels, file them and forward to the concerned departments accordingly. • Verify and update staff codes/numbers and information as well as organizations charts and ensure routine distribution of them to management, group and intranet website. • Maintain updated staff leaves plan and actual (kingdom wide) to provide them to management periodically. • Schedule appointments, coordinate travel and accommodation arrangements and procedure itineraries as required which optimize the use of time management. • Handle orders and custody of office supplies. IT equipments and gifts and maintain inventory.

  • Call Center Agent

    at The Saudi Investment Bank

    March 2014 - November 2014

    Minţaqat ar Riyāḑ

    • Serves customers by determining requirements and answering queries • Provides a good quality service to the customer by fulfilling their requests and resolving problems. • Determines eligibility by comparing client information to requirements. • Informs clients by explaining procedures such as how to activate account, claim procedure, complaint procedure, etc. • Maintains and improves service quality results by adhering to standards and guidelines. • Maintains communication equipment by reporting problems • Accomplishes organization mission by completing related results as needed. • Resolves problems by clarifying issue; suggest alternative solutions, escalating unresolved problems. • Maintains easy pay call center database by entering required information

  • Executive Secretary

    at Forsan Foods & Consumer Products

    June 2013 - February 2014

    Minţaqat ar Riyāḑ

    • Maintain records, contracts, and highly confidential files of the Company. • Arrange letters, memos & important announcements. • Arrange hotel accommodations & travel bookings. • Draft minutes of meetings. • Arrange and organize meeting appointments & business trip schedules of the AGM using Outlook Calendar. • Prepare documents, stationeries, and materials being used on the minutes of meetings. • Coordinates to all the members of the committee, sending meeting requests, and invitations through outlook. • Attend telephone calls and answering queries • Other jobs as maybe assigned from time to time being HR & Admin Executive. • Coordinate with the clients and customers as per the instruction of the Company GM.

  • CEO Office Manager

    at Hoshanco Holding Group

    July 2009 - April 2013

    Minţaqat ar Riyāḑ

    • Handle daily attendance record of all HGA staffs including branches from out cities such as Jeddah, AlKhobar and Qassim by extracting them electronically. • Supervise the attendance time track system for monitoring daily time in and out activities. • Maintain records, contracts, and highly confidential files of the Company. • Arrange letters, memos & important announcements. • Coordinates processes of exit-reentries, renewal of Iqama’s & passports. • Handle vacation issues, maintain HR database of vacation days balance such as accrued leave, unpaid leave, sick leave, etc… • Arrange hotel & travel bookings of all HGA staffs. • Control and procure office supplies & stationeries. • Handle insurance matters (deletion/addition/claims) medical & car insurance. • Previously assigned to perform multi tasks responsibilities such as Corporate Officer & Chairman’s Secretary and recently transferred to another business unit to work as HR & Admin executive. • Minutes of Meetings

Education

  • BS Computer Science

    at System Technology University

    1990 - 1994 (4 years) Central Luzon

Languages

  • English Negotiation

  • Arabic Conversation

Hives