Le Domaine de L'Orangeraie April 2014 - July 2015• Provided expert oversight to the entire daily spa operations, including budget management, inventory, and forecasting as well as revenue management.
• Modified and implemented a new Spa menu of services
• Trained therapists on treatments and sales
• Took charge of monitoring quality, functionality and maintenance of facilities
• Applied best practices in spa marketing management and special promotions
• Successfully achieved financial and guest satisfaction targets and goals
• Improved treatment sales and increased revenue by 25%