HR professional with more than 10 years of work experience in Training and Development Area with the ability to lead change through people. Passionate about seeking new challenges and finding interesting people that show me another point of view.

Experience

  • COACH AND CONSULTANT

    at Freelance / Self-employed

    June 2018 - at Present

    Metropolitana de Santiago

    Responsible for: • Training and Coaching about stages related to the sales cycle, such as Development of business strategies, Consultative Sales Process, Development of product, Negotiation strategies, customer loyalty, Post-sale services and Design of sales territories. • Designing and application of business cases. • Designing organizational development strategies. • Designing and implementing training needs. • Managing Performance.

  • Training & Development Manager

    at Roche

    March 2013 - July 2015

    Distrito Capital

    Responsible for: • Leading and ensuring the best performance of the Training & Development Department. • Driving and implementing regional training projects. • Designing and controlling of the annual budget. • Designing and implementing Annual Training Plan based on business units and employees gaps training. • Facilitating and evaluating the National Sales Program. • Facilitating and evaluating the National Customer Service Program. • Coaching to sales representative.

  • Training Coordinator

    at Roche

    June 2009 - March 2013

    Distrito Capital

    Responsible for: • Designing and implementing the department's policies and procedures. • Designing, implementing and developing the department's management indicators. • Designing and controlling the annual budget. • Designing, developing and implementing the national training projects. • Facilitating and evaluating the National Sales Program. • Facilitating and evaluating the National Customer Service Program. • Coaching to sales representative.

  • HR Business Partner

    at Conecta Consultores Gerenciales, C.A.

    May 2008 - June 2009

    Distrito Capital

    Responsible for: • Coordinating the recruitment process. • Developing training programs. • Seeking new businesses opportunities.

  • Project Specialist

    at Instituto CODADO

    March 2007 - April 2008

    Distrito Capital

    Responsible for: • Designing the SAP Training manuals in Petroleum of Venezuela (PDVSA). Seeking new businesses opportunities. • Developing training programs. • Seeking new businesses opportunities.

Education

  • Become a Sales Manager

    at InLearning, LinkedIn

    2018 - 2018 (1 year)

  • Become a Marketing Manager

    at InLearning, LinkedIn

    2018 - 2018 (1 year)

  • Business Acumen for Project Managers

    at InLearning, LinkedIn

    2017 - 2017 (1 year)

  • Six Sigma: Green Belt

    at InLearning, LinkedIn

    2017 - 2017 (1 year)

  • Intensive English Program (IEP)

    at Atlanta English Institute

    2016 - 2017 (1 year) Georgia

  • MSc Human Resource Management

    at Universidad Católica Andrés Bello

    2013 - 2017 (4 years) Distrito Capital

  • Professional Sales Negotiations Trainer

    at AchieveGlobal

    2015 - 2015 (1 year) Distrito Federal

  • Stellar Service Trainer

    at AchieveGlobal

    2015 - 2015 (1 year) Distrito Federal

  • Winning Account Strategies Trainer

    at AchieveGlobal

    2013 - 2013 (1 year) Distrito Federal

  • Professional Selling Skills Trainer

    at AchieveGlobal

    2011 - 2011 (1 year) Provincia de San José

  • Professional Sales Coaching Trainer

    at AchieveGlobal

    2011 - 2011 (1 year) Distrito Federal

  • Bachelor's Degree in Education, Major in Design and Project Management

    at Universidad Central de Venezuela

    2001 - 2006 (5 years) Distrito Capital

Knowledge and keywords

Languages

  • Spanish Native

  • English Negotiation

Followers (1)

Hives