Experience

  • Administrator Internship

    at Zumen S.L.

    May 2008 - at Present

    Madrid

    ▪ Warehousing, distribution, shipping management. Managing all aspects of the supply chain, implementing systems for effective forecast, inventory and replenishment. ▪ Communicate and liaise verbally and in writing between customers/suppliers/visitors and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions. ▪ Help and assist the accountant with invoice issues and misbalanced accounts and debt.

  • Customer Service Representative

    at Emirates Airline

    July 2012 - August 2017

    Dubayy

    ▪To provide customers in the premier cabins ( F/J) with a standard of excellence of safety, First aid , security and service to gain customer loyalty so that Emirates becomes the carrier of first choice. ▪To create opportunities to act as a customer service agent and to provide a high level of individual attention to customers so that they feel special and important. ▪Takes great care when dealing with special passengers, VIPs,

  • Real Estate Consultant

    at Self-employed

    January 2011 - January 2012

    Madrid

    ▪Business planning, launch and implementation. ▪Marketing and advertising and promotion planning. Formulation of strategy. ▪Manage cost saving budgeting and targeting. Preparing profit, loss statements and monthly closing and cost accounting reports. ▪Analyze revenue and expenditure trends and recommend appropriate budget levels, and ensure expenditure control.

  • Administrator Consultant

    at Back to the City S.L.

    August 2008 - October 2010

    Madrid

    ▪ Management and quality control of short-term luxury rentals. ▪ Coordination and administration of day-to-day operations. ▪ Quick response to customer needs, supervising and managing the work force. ▪ Prepare and review budget, revenue, expenses, payroll, invoices and other documents to assist accounting manager.

  • Administrator

    at Zumen S.L.,

    June 2008 - August 2008

    Madrid

    ▪ Warehousing, distribution, shipping management. Managing all aspects of the supply chain, implementing systems for effective forecast, inventory and replenishment. ▪ Communicate and liaise verbally and in writing between customers/suppliers/visitors and relevant staff, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions. ▪ Help and assist the accountant with invoice issues and misbalanced accounts and debt.

Education

  • Master - Financial and Tax Consulting Services in the Framework of IFRS

    at University King Juan Carlos

    2010 - 2011 (1 year) Madrid

  • Bachelor of Science in Business Administration

    at Saint Louis University

    2004 - 2008 (4 years) Madrid

Followers (3)

Hives