I manage four different properties with a portofolio of 120 apartments. Prior to this I have worked as a Leasing & Customer relations Manager for a shopping mall and also possess experience in various departments in the hotel industry.

Experience

  • Property Manager

    at VIP Apartments & Residences

    April 2018 - at Present

    Federation of Bosnia and Herzegovina

    -Advertise and market vacant units to attract clients -Coordinate with travel agencies and suppliers -Assign responsiblities and organize activities to employees inorder to ensure optimum performance -Ensure high standards of cleanliness and hygiene are maintained -Addressing complaints, comments and guest requests -Scheduling periodic maintenance, repairs and renovation works to units and supervising them -Establishing apartment rates and assigning funds to departments -Achieve targeted occupancy levels, revenue and overall business targets -Develop and manage annual budgets by forecasting requirements and analyzing vacancies, data and trends -Preparing reports on the financial performance of properties -Supervise properties personnel and assess its performance -Hire, train and evaluate employees

  • Leasing & Customer Relations Manager

    at Sarajevo City Centre

    June 2013 - March 2018

    Federation of Bosnia and Herzegovina

    -Meet and negotiate with potential retailers or tenants to secure the deals and submit offers -Development and monitoring of malls tenant mix -Assessment of tenant concepts and monitoring fit out process -Maintain and update the mall potential clients list (Waiting list) -Arrange temporary lease in common areas and lease of promotional displays -Coordinate with tenants on a daily basis and resolve issues -Coordinate with other department heads to ensure effective and efficient operation of the mall -Prepare malls rent collection report, occupancy rate report, progress report and turnover report -Prepare budget and forecast for leasing /releasing, rent revenues, service charge revenues and marketing revenues -Maintain long term relationship with existing tenants and retail groups

  • Accounts Payable Supervisor

    at Grand Hotel Bristol

    April 2011 - May 2013

    Federation of Bosnia and Herzegovina

    -Review, check and sort invoices -Set up invoices for payment -Ensure creditor accounts are reconciled and payments are done accordingly -Record expenses to proper accounts for tax payment purposes -Prepare and process internet banking payments and wire transfers -Reconciliation of payments with the Bank Statement -Resolve invoice discrepancies and maintain vendor files -Produce monthly reports and assist in month end closing -Assist in preparing profit & loss statement, budgeting and payroll audit reports -Assist in balance sheet reconciliation and reconciliation of supplier accounts

  • General Cashier cum Paymaster

    at Grand Hyatt Doha

    March 2010 - February 2011

    Al Wakrah

    -Up-to-date payroll input, processing and payment of Company's Salaries, Wages and benefits -Provide relevant and accurate payroll information leading to preparation of monthly financial reports and analysis -Reconciliation of monthly payroll costs and preparing journal entries for posting to general ledger -Ensuring all departing employees are accurately paid in accordance with statutory requirements as per contractual agreement -Preparing General Cashier daily report by entering the days detailed cash collections from Front office Clerks and F&B cashiers remittance envelopes -Providing Front office and F&B outlets with required change, anticipate and plan extra change for long week-end or holidays -Distribution of petty cash requests -Counting and balancing the general cashier house bank daily

Education

  • MBA

    at Henderson State University

    2008 - 2009 (1 year) Arkansas

  • Hospitality Management

    at Eastern Mediterranean University

    2004 - 2008 (4 years) Larnaca District

Languages

  • English Negotiation

  • Hindi Negotiation

  • Urdu Negotiation

  • Turkish Elementary

  • Bosnian Native

Hives