Experience

  • Senior Sales Manager - MICE

    at Hyatt Regency Creek Heights

    September 2019 - November 2019

    Dubayy

    •Overseeing local and international MICE accounts. •In charge of developing Europe and Latin America. •Work along the global sales team on enhancing relationships with corporate clients and meeting planners.

  • Operations & Commercial Manager

    at Rincón de Puembo, Best Western Signature Collection

    January 2017 - June 2019

    Provincia de Pichincha

    •In charge of managing the sales department and oversee daily and monthly activities. Primarily focus on implementing strategies driven to increment revenue in all different commercial segments such as: corporate, tour & travel, MICE, transient. •Oversee and implement rate strategy for corporate and tour & travel accounts as well as for transient. Work along Best Western regional revenue managers (Lima and Dublin) on channel handling and marketing strategies for the hotel. In general, the strategies implemented generated an average increase in sales of 10% on the first year and 30% on the second year and YTD in all segments combined. •Oversaw Tour & Travel segment for the hotel. Focused on preferred account maintenance, and development of new potential accounts. Also involved in creating competitive analysis reports as well as production reports for the segment. •In charge of digital marketing strategies.

  • Senior Sales Manager - MICE

    at Fairmont Mayakoba

    August 2015 - July 2016

    Quintana Roo

    •Oversee Mexican market, including corporate clients and meeting planners. •Responsible to enhance domestic group business by creating strategies driven to generate higher conversion ratios. •Work along the global sales team on enhancing relationships with corporate clients and meeting planners. •Promote client activities to attract Hotel awareness and potential business. Activities including network events in Mexico City and fam trips to Fairmont Mayakoba. •Actively searching to develop the sales team on a professional matter, by aligning the hotel's strategic & financial vision, relevant training and personal wellbeing. The same on a friendly and proactive work environment.

  • Sales Manager - MICE

    at Fairmont The Palm

    September 2013 - August 2015

    Dubayy

    •Responsible for local and international DMC accounts, focusing specifically in Italian, Spanish, French and Latin American. Over the course of this position, I managed to exceed my yearly goals by 10%. •Appointed to attend the Fairmont UK Corporate Sales Mission in London (July 2014), also participated in joint sales calls with Gulf Circle Tours (local partner) to meeting planner in Italy. (Sep 2014) •Responsible to create monthly Groups Sales and Revenue report, in addition to competitive check to other Palm Properties. •Worked in conjunction with Food and Beverage and Culinary departments to create group dinning menus, and promotions, in order to increase group incentive conversion, and drive revenue to different outlets. •In charge of creating seasonal promotions, in conjunction with Director of Groups to drive base volume for the hotel during need times.

  • Sales Executive - Corporate & MICE

    at Yas Viceroy Abu Dhabi

    April 2012 - August 2013

    Abū Z̧aby

    •Account manager for corporate accounts including information technology, energy and construction. •In charge of the creation and implementation of the first Corporate Rewards Program to important accounts. Program was designed to incentivize account production and to enhance relationships with key clients to the Hotel (Currently in use). •Clients’ events and entertainments activities such as Formula One 2012, to promote the Hotel to key producing accounts and enhance business relationship with decision makers. •In charge to develop new promotions oriented to local and international MICE business for 2013 and 2014.

Education

  • Post Graduate Diploma in Hospitality Management

    at LES ROCHES School of Hotel Management

    2006 - 2007 (1 year) Canton du Valais

  • Bachelor Degree in Hotel Management

    at Universidad de las Americas

    2002 - 2006 (4 years) Provincia de Pichincha

Languages

  • Arabic Native

Hives