Experience

  • I.T Help Desk support

    at Balochistan Times

    May 2010 - at Present

    Balochistān

    • Assist with physical PC workstation moves (PC’s, monitors, phones, etc) • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support • Maintains bank and network standards to preserve network integrity • Participates in established rotating on-call schedule, providing 24x7 support on a periodic basis • Provide technical assistance and support related to end users, computer systems, hardware, or software • Answer incoming customer calls and provide assistance by phone in a friendly and professional manner • Provide a consolidated point of contact for providing Tier I technical support to Kiewit employees

  • I.T Technical Technician

    at Market Franchise

    February 2007 - at Present

    Balochistān

    • Network administrator Installing, maintaining and upgrading servers and related equipment. • Data security, Server backups and prevent network from unauthorized access. • Network Hardware equipment installation like Switches, Routers, VPN Concentrators, and Wireless Access Points. • Maintaining the Servers like Windows 2008, Microsoft • Managing IT equipments inventory. • Network Traffic monitoring of WAN connections. • Installation, trouble shooting and up gradation of application software’s, operating systems and anti viruses. End user support and trainings. • Provide established on-call technical support using a rotational schedule • Support end-users with application, computer, desk phone, printer and basic network related issues following established policies, processes and procedures • Install workstations, laptops, printers and other desktop related equipment as directed by service request tickets,

Education

  • M.A Political Science

    at University of Balochistan

    2012 - 2014 (2 years) Balochistān

  • Bachelor of Commerce

    at University of Balochistan

    2009 - 2011 (2 years) Balochistān

Hives