• Sales Agent

    at Scandic hotels AB

    August 2016 - at Present


    • Receive inquiries, quote, follow up and convert business for the destination • Be familiar with special offers, prices and agreements • Contribute to additional sales and cross sales • Revenue Management • Work according to the department's procedures and standards • Ensure collaboration with relevant partners in accordance with the department's processes Incoming sales and detailed planning of meetings / conferences and events at hotel • Provide detailed information to the hotel's operating departments so that the customer / guest needs are best met, in parallel by facilitating optimal operation for the smooth running of the event • Conference Coordinator / conference hostess providing an excellent experience for visitors • Project Management • Take care of the company's existing customers and increase profitability by looking for new customers • Follow-up of events and quality assurance of these • Ensure a good business relationship with customers

Knowledge and keywords