Experience

  • Admin Assistant/Customer Care Executive

    at Beyond Boarders International

    May 2014 - at Present

    Nairobi

    • Customer care – receiving, assisting clients and operating the switchboard. • Drafting and typing letters and any other document needed as advised by my superiors and ensuring dispatch of the same. • Taking dictations, minutes and instructions from my superiors, partners and executing them. • Scanning of Documents and sending through email or printing them. • Flight and Hotel bookings for the company staff and bosses for business travel. • Ordering of stationery including toners for the printers and ensuring that all machines are serviced and updated time to time. • Making sure smooth running of the office all the time and handing all logistics that may arise in the office. • Protecting the office privacy and property. • Marketing and research of new line of business the company has ventured in e.g. the Paint Company and mineral water supply company. • Stock taking and buying of material, goods to be sold and tools for the new company (Paint Company)

  • Administration & liaison Officer

    at Prima Vera Tours & Safaris Ltd

    October 2012 - April 2014

    Nairobi

    • Preparing of pay slip, commission statements and payroll for junior staff. • Petty cash management and reconciliation. • Keying HR and Admin data/data entry. • Assist head of department with procurement on to of office items and supplies. • Ensure proper storage and prudent use of office items and materials and that they are available to people who require them at the right time. • Assist HOD in running a practical employee welfare and motivation program. • Ensure effective flow, dissemination and direction of information to correct and intended offices. • Organizing and documenting (taking minutes) in company meetings and events. • Assist General Manager in marketing and customer service • Taking bookings and ensuring all the required information reaches relevant personnel for execution. • Any other duties as allocated by Head of Finance and administration.

  • Personal Assistant

    at Nairobi chest clinic

    January 2009 - August 2012

    Nairobi

    • Booking appointments for the executive clinic and receiving patients both physically and on the telephone. • Typing and processing of simple correspondences and ensuring of dispatch of the same and taking up dictation verbally or via the dicta-phone and producing a detailed medical report, medical referral and letters as advised by the doctor.. • Charging patients using the QuickBooks system. • Submitting the daily finances to the doctor and to the clinic’s accountant via email. • Managing filing system in the office. • Performing the daily banking using the QuickBooks system. • Compiling the daily patient’s summary and the patient’s daily payments. • Following up pending bills from the out and in patients or designated insurance companies. • Compiling the clinics, accounts as and when need be.

Education

  • Diploma in Secretarial and Office Administration

    at Graffins College

    2003 - 2004 (1 year) Nairobi

  • Kenya Certificate of Secondary Education

    at Matungulu mixed secondary school

    1998 - 2001 (3 years) Nairobi

Services offered

  • Personal Assistant

    • Customer care – receiving, assisting clients and operating the switchboard.
    • Drafting and typing letters and any other document needed as advised by my superiors and ensuring dispatch of the same.
    • Opening of new Files and filling of all documents incoming and outgoing.
    • Taking dictations, minutes and instructions from my superiors, partners and executing them.
    • Scanning of Documents and sending through email or printing them.
    • Updating my superiors on any matter in the Office.
    • Flight and Hotel bookings for the company staff and bosses for business travel.
    • Ordering of stationery including toners for the printers and ensuring that all machines are serviced and updated time to time.
    • Making sure smooth running of the office all the time and handing all logistics that may arise in the office.
    • Protecting the office privacy and property.
    • Marketing and research of new line of business the company has ventured in e.g. the Paint Company and mineral water supply company.
    • Stock taking and buying of material, goods to be sold and tools for the new company (Paint Company)
    • Record taking of the sold paints and other products sold in the paint company.
    • Organizing transport and travel Logistics for procurement of raw material, goods and services.

Languages

  • English Conversation

Hives